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Senior Cyber Liaison Officer

2 months ago

Skelmersdale, United Kingdom Police Digital Services Full time
About the Role

We are seeking a highly skilled and experienced Cyber Security Leader to join our team at Police Digital Service. As a Senior Cyber Liaison Officer, you will play a critical role in supporting the National Management Centre (NMC) in its mission to protect people from harm in a rapidly changing world.

Key Responsibilities
  • Work closely with the NMC Cyber Liaison Manager to set strategy and drive the work ethic of the NMC Cyber Liaison Team.
  • Provide designated support and deputy for the NMC Cyber Liaison Manager.
  • Operational coordination and point of contact for the NMC Cyber Liaison Team.
  • Ensure the demands of the NMC Cyber Liaison Team are adequately resourced to meet day-to-day team objectives.
  • Monitor the quality of outputs from the NMC Cyber Liaison Team in support of the NMC Cyber Liaison Manager.
  • Represent the NMC Cyber Liaison Team effectively at internal and external engagements, including briefings to senior stakeholders and leadership teams.
  • Provide thought leadership to support the NMC Cyber Liaison Manager in the continuous improvement of the NMC Cyber Liaison Team.
  • Ensure stakeholders have a clear understanding of NMC services, including how to interact with NMC services to achieve the best value.
  • Ensure all stakeholder feedback, challenges, or opportunities are accurately captured and escalated in a timely manner to the NMC Cyber Liaison Manager, to enable continuous service improvement.
  • Support the NMC Cyber Liaison Manager in coaching and developing the Cyber Liaison Team to grow knowledge and skills.
Requirements
  • Excellent leadership skills with a proven track record of working in a high-performing, well-motivated team.
  • Strong communication skills, including written, verbal, and listening skills, with attention to detail when recording activity and decision-making.
  • Ability to work on own initiative, with the ability to produce high-quality work without close supervision.
  • Excellent planning and organizational skills, with the ability to focus, multitask, and effectively manage own workload.
  • Highly skilled negotiating and problem-solving skills.
  • Understanding of different audiences and situations, with the ability to empathize and adapt communication style to suit.
  • Approachable attitude and comfortable meeting new people, building rapport, and collaborating with stakeholders at all levels.
  • Enthusiasm and motivation to further own knowledge and learn new skills.
  • Personal resilience and ability to adapt to a complex and rapidly evolving cyber environment.
  • A genuine passion for maintaining high-quality support to stakeholders.
  • Experience of customer-facing roles and knowledge of business drivers to help operational teams deliver relevant, effective, efficient, and quality service to stakeholders.
  • Non-Police Personnel Vetting (NPVV3) and Security Check (SC Clearance) required for the role and must be maintained during tenure.
  • Full, valid driving license and use of a vehicle to undertake business travel, where appropriate.
What We Offer
  • 28 days' annual leave plus bank holidays, rising to 30 days after 5 years of service.
  • Flexible working hours, with core hours of 8 to 6, Monday to Friday (37hr week).
  • Excellent pension scheme and life assurance cover.
  • Remote GP, mental health, and physiotherapy appointments via video consultation.
  • Enhanced maternity and paternity pay, along with a flexible return to work.
  • One paid day off per year for volunteering.
Why Join Us?

We are committed to equal opportunity for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. We particularly welcome applications from Black, Asian, and Minority Ethnic (BAME) candidates and people with disabilities.

At Police Digital Service, you will benefit from hybrid working, getting the advantages of both face-to-face team engagement and home working. NMC employees have the opportunity to work in our modern office environment for in-person collaboration, however you will also get the opportunity to work from home 2 days a week.