Client Service Coordinator

3 weeks ago


Elland, United Kingdom Staff Selection UK Ltd Full time

Job Summary:

Staff Selection UK Ltd is seeking a highly organized and detail-oriented Client Administrator to join their team. As a key member of the office team, you will be responsible for providing exceptional client service and support.

Key Responsibilities:

  • Build strong relationships with allocated clients through effective communication and issue resolution.
  • Process client requests on internal systems, including client-specific requests and orders.
  • Prepare and print relevant paperwork for clients and couriers.
  • Compile and submit reports for clients, ensuring accuracy and timeliness.
  • Monitor, process, and report on client backorders, ensuring prompt resolution.
  • Typing various documents, including certificates and client-specific materials.
  • Manage an email inbox efficiently, ensuring all communications are addressed promptly.

Requirements:

  • Previous experience working in an office environment, preferably in a client-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • A keen eye for detail and accuracy, with a focus on delivering high-quality results.

Working Arrangements:

The successful candidate will work a standard Monday to Friday schedule, with a focus on delivering exceptional client service and support.



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