Retail Operations Manager
2 days ago
We're a dynamic and forward-thinking brand with a passion for delivering exceptional customer experiences. Our team is comprised of talented individuals who thrive in a fast-paced environment and are committed to driving business growth.
Key Responsibilities:- Drive sales and data capture through delivering outstanding customer service on the high street
- Increase conversion rates through customer engagement and product inspiration
- Lead by example, motivating and developing a high-performing team to achieve business objectives
- Implement and maintain brand standards, including visual merchandising and store displays
- Make informed commercial decisions using data analysis and reporting
- Manage risk and health & safety, ensuring a safe working environment for all
- Previous experience as a Floor Manager or equivalent leadership role
- Strong leadership skills, with the ability to motivate and develop a team
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Passion for delivering exceptional customer experiences
- Competitive salary and bonus scheme
- Generous staff discount and uniform allowance
- Opportunities for career progression and professional development
- A supportive and inclusive work environment
- A contributory private pension scheme
We're committed to creating a workplace culture that values diversity, equity, and inclusion. If you're a motivated and ambitious individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you.
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