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Customer Fulfilment Specialist
2 months ago
We are seeking a highly organized and detail-oriented Customer Fulfilment Specialist to join our team at ACS Recruitment Solutions Ltd. As a key member of our operations team, you will be responsible for ensuring seamless order processing and customer service delivery.
Key Responsibilities- Order Management: Process and manage customer orders in a timely and accurate manner, ensuring all necessary information is captured and documented.
- Customer Communication: Provide excellent customer service by responding to customer inquiries, resolving issues, and maintaining a high level of customer satisfaction.
- Inventory Management: Collaborate with the logistics team to ensure accurate inventory levels and efficient order fulfillment.
- System Maintenance: Maintain and update databases and ERP systems as required, ensuring data accuracy and integrity.
- Team Support: Assist with departmental clerical work and provide support to the logistics team as needed.
- Strong IT Skills: Proficient in using IT systems, with strong Excel skills and experience with pivot tables and VLookUps.
- Excellent Communication: Strong interpersonal skills, with the ability to effectively interact with all teams, areas, and levels of the business.
- Self-Motivation: Ability to work independently, with minimal supervision, and prioritize multiple tasks and processes.
A competitive salary and a friendly working environment, with opportunities for growth and development within our company.
