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Hotel Receptionist

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West London, United Kingdom Soho House & Co Full time
About the Role

We are seeking an experienced Hotel Receptionist to join our team at White City House, a luxury hotel located in West London. As a Hotel Receptionist, you will be responsible for providing exceptional customer service to our members and guests, handling front desk duties, and ensuring a seamless experience for all who enter the building.

Key Responsibilities
  • Manage the front desk and handle basic administrative tasks
  • Perform guestlist responsibilities and maintain accurate records
  • Be knowledgeable about the property, neighborhood, and services offered
  • Foster a welcoming and inclusive atmosphere for members and guests
  • Work collaboratively with colleagues to ensure a smooth and efficient operation
Requirements
  • 1-2 years' experience in a busy hotel reception environment
  • Excellent communication and interpersonal skills
  • Punctuality, reliability, and trustworthiness
  • A sense of urgency and ability to multitask
  • A genuine passion for food and beverage
About Us

Soho House & Co is a members-only club that offers a unique and exclusive experience for creatives and entrepreneurs. Our White City House location features a state-of-the-art gym, rooftop pool and bar, screening room, and several dining options. We are committed to providing exceptional service and creating a welcoming community for our members.