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German Speaking Customer Support Specialist
3 months ago
Position Type: Permanent
Company Overview:
Origin Multilingual is excited to present an opportunity for a German Speaking Customer Support Specialist to join a leading organization in the health and beauty sector. This role is offered on a full-time and permanent basis.
Primary Objective
The specialist will handle both incoming and outgoing communications on a daily basis, ensuring exceptional service for both existing and prospective clients. You will be responsible for enhancing the customer experience with each interaction while demonstrating comprehensive product knowledge.
Key Duties:
- Responding to inquiries from current and potential customers
- Effectively addressing all questions related to the business
- Processing orders and reservations through various communication channels
- Managing customer inquiries via email
- Exhibiting a professional demeanor and building rapport with each client
- Demonstrating extensive knowledge of our product offerings
- Facilitating communications with both B2B and B2C clients
Candidate Profile
The ideal candidate for the German Customer Support Specialist role will possess the following qualifications:
- Experience in a similar position (preferred but not mandatory)
- Background in customer service (preferred but not mandatory)
- Self-driven with a positive attitude
- Strong attention to detail and excellent communication skills
- Fluency in German
- Proficient in computer applications
- A commitment to delivering high-quality service to our clients
Shift Options:
Various shifts are available, including:
Shift 4 - £25,000 per annum
5-week rotational schedule
Shift 5 - £25,075 per annum
5-week rotational schedule
Additional Benefits:
We offer a comprehensive benefits package including a pension scheme of up to 6%, discounted gym memberships, life assurance, relocation support, and more.
If you believe this position aligns with your skills and aspirations, we encourage you to reach out to Origin Multilingual for further information regarding the application process.
