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Patient Services Coordinator

2 months ago

Manchester, United Kingdom Nuffield Health Full time

Job Summary:

We are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Nuffield Health. As a key member of our administrative team, you will be responsible for providing exceptional support to our patients and healthcare professionals.

Key Responsibilities:

  • Manage and respond to patient enquiries and general queries in a timely and professional manner.
  • Ensure accurate and up-to-date patient information is maintained and presented promptly.
  • Provide administrative support to healthcare professionals, including Consultants, GPs, and secretaries.
  • Utilize strong IT and keyboard skills to maintain databases and provide a range of secretarial services.
  • Assist with diary management and provide administrative support to the team.

Requirements:

  • Confident and customer-focused individual with excellent communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong IT skills and experience with database management.
  • NVQ Level 2 in Business and Administration or equivalent (desirable).

What We Offer:

Nuffield Health offers a competitive benefits package, including holiday in line with the working time directive, access to our pension scheme, and discounted gym membership.

About Us:

Nuffield Health is the UK's largest healthcare charity, dedicated to providing high-quality healthcare services to our patients. We are committed to creating a healthy nation and are passionate about delivering exceptional patient care.