Retail Manager

4 weeks ago

Manchester, United Kingdom City Football Group Full time
About the Role

As a Retail Manager at Manchester City FC, you will be responsible for managing the performance of our physical stores, focusing on our two Manchester sites at the Etihad Stadium and Manchester Arndale. You will work closely with the Head of Retail and Merchandising to create and deliver a best-in-class new stadium store due to open in 2026.

Key Responsibilities
  • Drive Stichd to deliver consistently high brick and mortar sales performing at or above our annual forecasts.
  • Support the Head of Retail and Merchandising in delivering a best-in-class stadium store which is due to open in Summer 2026.
  • Stadium sales – increase traffic, basket size and overall revenue in the Stadium Store, on match day and non-match day, via marketing and innovative ideas.
  • Manage the delivery of retail marketing campaigns and product launches for our physical stores.
  • Manage the Retail Marketing calendar and inform those necessary about key dates.
  • Help drive Stichd to continue annual growth in our brick & mortar retail sales.
  • Growing Stadium Store and Arndale Store sales – focus on methods to increase traffic, basket size and overall revenue in the Stadium Store, on match day and non-match day, via marketing and other innovative ideas.
Requirements
  • Retail experience, ideally working for high street retailers or sports related retail.
  • Organised individual, used to planning, project management, and problem solving.
  • Adaptable – happy to work in a fast-paced environment which can change frequently.
  • Commercial – driven by a desire to generate revenues.
  • Creative – a love of merchandise.
  • Passionate – come to work with the passion fans will feel towards our merchandise.

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