Enforcement Compliance Officer

2 weeks ago

Leeds, Leeds, United Kingdom Driver and Vehicle Licensing Agency Full time
Job Summary

We are seeking an effective communicator with the ability to liaise with stakeholders of varying seniority levels to join our team as an Enforcement Compliance Officer. As a key member of our team, you will play a pivotal role in representing the Driver and Vehicle Licensing Agency (DVLA) at Magistrates' Court(s) as a Prosecutor for vehicle tax and insurance related offences.

Key Responsibilities
  • Case management for vehicle enforcement cases at Prosecution stage.
  • Checking facts and documents on DVLA systems to support making a decision on whether to proceed in court.
  • Communicating with customers via correspondence on the phone and in person.
  • Educating customers to ensure future compliance.
  • Preparing cases for court, ensuring legislation and time scales are observed and maintained throughout Prosecution.
  • Presenting cases on behalf of the Agency in Magistrates' Court.
  • Working with other enforcement agencies such as the Police and Trading Standards when requested to assist with operations.
About the Role

This is a challenging yet rewarding role that requires a high level of accuracy, exceptional organisational skills, and the ability to remain calm and focused under pressure. You will be working in an organised and methodical manner, managing your own time to meet your day-to-day responsibilities while providing an excellent customer service.

Requirements
  • A full valid UK driving licence.
  • Experience within an enforcement or audit environment.
  • Excellent interpersonal skills and the ability to converse with stakeholders of varying seniority levels.
  • High level of accuracy and exceptional organisational skills.
  • Ability to work autonomously and use your own initiative.
What We Offer

Alongside your salary of £28,119, Driver and Vehicle Licensing Agency contributes £8,146 towards you being a member of the Civil Service Defined Benefit Pension scheme. You will also have access to a wide range of fantastic benefits, including best in class learning and development tailored to your role, an environment with flexible working options, and 25 days holiday, increasing by one day each year up to 30 days pro rata.

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