Quality Improvement Manager
2 weeks ago
We are seeking a highly skilled and experienced Quality Improvement Manager to join our team at NHS England. As a key member of our dynamic team, you will play a crucial role in delivering an effective service supporting managers and staff across the NHS South West Region.
Key Responsibilities- Lead the South West Nursing Directorate quality hub in the management of quality intelligence and surveillance to inform and deliver quality improvement and better outcomes.
- Support the Head of Department and their team to ensure that their work stream of programs are planned and managed effectively.
- Manage the team's business support function, including developing and managing the team's business plan, progress, and reporting risk and issue management.
- Liaise with appropriate functions within the regions, organization, and the sector.
- Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, Directorate, and the wider NHS organization.
- Take a lead in the coordination of training and development and recruitment activity across the team.
- Oversight and management of all aspects of the team/project budgets.
- Contribute to the identification of themes and trends in quality across the region and nationally.
- Triangulate the surveillance and intelligence information with delivery and finance team colleagues.
- Play a key role in knowledge management, surveillance, and escalation of key specialist issues such as survey outcomes, mortality, safety, or infection prevention and control.
- Undertake quality improvement and project work as required.
- Lead on the coordination and preparation of key quality information and documents, such as the preparation for quality summits or quality/safety reviews.
- Gather and analyze and prepare reports on quality and performance data to triangulate information, identify trends, and produce summaries to inform decision making.
- Prepare intelligence briefings drawing on available information and data.
- Provide a service, including project advice and support, for discreet start and finish groups/work streams.
NHS England is a leading healthcare organization that aims to deliver high-quality services for all. Our purpose is to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values, and behaviors to deliver accessible, compassionate care.
- Optimizing the use of digital technology, research, and innovation.
- Delivering value for money.
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