Export Customer Service Support Specialist

1 day ago


Burton upon Trent, Staffordshire, United Kingdom Pertemps Burton Commercial Full time
Job Description

Pertemps Burton Commercial is seeking a highly skilled and detail-oriented Export Customer Service Support to join our team. As a key member of our global customer service team, you will be responsible for handling and recording of orders and international shipments.

Key Responsibilities:
  • Order Processing: Process orders, send PO confirmation, communicate with customers, and propose alternative items.
  • International Shipments: Organize and follow up on international shipments, ensuring timely delivery and effective communication with customers and logistics teams.
  • Customer Service: Proactively manage international business-related queries from around the world, providing excellent customer service and support.
  • Warehouse Coordination: Effectively communicate order requirements to the warehouse team, ensuring seamless order fulfillment.
  • Logistics Coordination: Coordinate with customers and logistics teams to provide cost-effective and timely dispatch of shipments.
  • Compliance: Ensure compliance with distributor agreements and maintain accurate records.
  • Documentation: Issue shipping documentation, customer credits, and maintain ERP system records.
  • Quality Control: Follow up on quality complaints and ensure customer satisfaction.
  • Archiving: Archive customer service documentation for audit purposes.
  • Support: Provide support to the sales team on various requests.
Requirements:
  • Meticulous and Detail-Oriented: Excellent attention to detail and organizational skills.
  • IT Skills: Good understanding of IT systems and excellent user skills.
  • Communication Skills: Empathetic, patient, and clear communication skills.
  • Accountability: Accountable and takes responsibility for tasks and projects.
  • Customer Service Experience: Experience in customer service, preferably in the MD industry.
  • Language Skills: English proficiency and knowledge of international trade.
  • International Customer Service: High level of international customer service skills.


  • Burton upon Trent, Staffordshire, United Kingdom Pertemps Full time

    Export Customer Service Support Monday – Friday9am-5pmSalary: £30K per annum Pertemps are recruiting for an export customer service support for a global manufacturer established in 1972. Your main responsibility will be handling and recording of orders and international shipments. Responsibilities:Order processing, sending of PO confirmation,...


  • Burton upon Trent, Staffordshire, United Kingdom Pertemps Burton Commercial Full time

    About the RolePertemps Burton Commercial is seeking a highly skilled and detail-oriented Export Customer Service Support to join our team. As a key member of our global manufacturer's customer service team, you will be responsible for handling and recording of orders and international shipments.Key ResponsibilitiesProcess and manage international orders,...


  • Burton upon Trent, Staffordshire, United Kingdom Pertemps Burton Commercial Full time

    About the RolePertemps Burton Commercial is seeking a highly skilled and detail-oriented Export Customer Service Support to join our team. As a key member of our global manufacturer's customer service team, you will be responsible for handling and recording of orders and international shipments.Key ResponsibilitiesProcess and manage international orders,...


  • Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full time

    About the RoleWe are seeking a highly organized and detail-oriented Export Customer Service Support to join our team at Pertemps Bond. As a key member of our customer service team, you will be responsible for handling and recording of orders and international shipments.Key ResponsibilitiesOrder Processing: Process and manage customer orders, ensuring timely...


  • Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full time

    About the RoleWe are seeking a highly organized and detail-oriented Export Customer Service Support to join our team at Pertemps Bond. As a key member of our customer service team, you will be responsible for handling and recording of orders and international shipments.Key ResponsibilitiesOrder Processing: Process and manage customer orders, ensuring timely...


  • Burton upon Trent, Staffordshire, United Kingdom WR Logistics Full time

    Job Description**Job Title:** Key Account Import/Export Specialist**Job Summary:** We are seeking a highly skilled and experienced Key Account Import/Export Specialist to join our team at WR Logistics. As a Key Account Import/Export Specialist, you will be responsible for effectively communicating export/import needs between key accounts and our forwarding...


  • Burton upon Trent, Staffordshire, United Kingdom WR Logistics Full time

    Job Description**Job Title:** Key Account Import/Export Specialist**Job Summary:** We are seeking a highly skilled and experienced Key Account Import/Export Specialist to join our team at WR Logistics. As a Key Account Import/Export Specialist, you will be responsible for effectively communicating export/import needs between key accounts and our forwarding...


  • Burton upon Trent, Staffordshire, United Kingdom MKM Building Supplies Full time

    Job Description**About MKM Building Supplies**MKM Building Supplies is a leading independent builders' merchant in the UK, established in 1995. We have over 128 branches and a diverse team of over 3000 employees nationwide.**Job Summary**We are seeking a highly motivated and customer-focused Sales Assistant to join our team at our Burton Upon Trent branch....

  • IT Support Specialist

    4 weeks ago


    Burton upon Trent, Staffordshire, United Kingdom Amtis Professional Ltd Full time

    Position OverviewIT Support Specialist (Full-Time) - Competitive Salary + BenefitsTechnologies: Active Directory, Windows Operating Systems, Microsoft Office 365Role Summary: As an IT Support Specialist, you will serve as the primary contact for internal stakeholders concerning technical issues and inquiries. Your responsibilities will include efficiently...


  • Burton upon Trent, Staffordshire, United Kingdom Jonathan Lee Recruitment Ltd Full time

    Global Trade Compliance SpecialistOverview:Our client, a leading firm in the automation and components sector, is in search of a seasoned Global Trade Compliance Specialist. This role is pivotal in ensuring adherence to all international trade regulations, particularly focusing on import and export compliance.Key Responsibilities:Develop, implement, and...


  • Burton upon Trent, Staffordshire, United Kingdom Vistry Group Full time

    Join Our Team as a Client Support Specialist We are excited to announce an opening for a Client Support Specialist to become a vital part of our organization within Vistry Group. This role will involve providing outstanding support to our clients across various locations. Key Responsibilities: Deliver exceptional service to all Vistry clients and customers....


  • Burton upon Trent, Staffordshire, United Kingdom Page Personnel Full time

    Position OverviewAn Administrative Support Specialist is required in the Secretarial & Business Support division of a reputable professional services organization. This firm is a large-scale entity with a workforce exceeding 5000 employees.With a strong foothold in the sector, it is recognized for its commitment to providing outstanding client services.Key...

  • IT Support Specialist

    3 weeks ago


    Burton upon Trent, Staffordshire, United Kingdom Wabtec Full time

    Wabtec Corporation is a global leader in providing equipment, systems, digital solutions, and services for the rail transportation industry. With a commitment to innovation and technology, Wabtec delivers cutting-edge solutions to customers worldwide. Role Overview: As an IT Support Specialist, you will play a vital role in ensuring the smooth operation of...


  • Burton upon Trent, Staffordshire, United Kingdom Wabtec Full time

    Wabtec Corporation is a global leader in providing equipment, systems, digital solutions, and services for the rail transportation industry. With a commitment to innovation and technology, Wabtec delivers cutting-edge solutions to customers worldwide. Role Overview: As an IT Support Specialist, you will play a vital role in ensuring the smooth operation of...


  • Burton upon Trent, Staffordshire, United Kingdom Verto People Full time

    Position OverviewWe are seeking a Sales Support Specialist to join our dynamic team at Verto People. This role is essential for providing comprehensive support to our sales operations and ensuring customer satisfaction.Key Responsibilities:Delivering expert technical guidance to clients.Generating accurate quotations and processing orders...


  • Burton upon Trent, Staffordshire, United Kingdom Trent & Dove Housing Full time £23,760

    Client Support Specialist * 37 hours per week * Salary up to £23,760 per annum * Benefits include company pension scheme & private healthcare In a hybrid working environment, we are seeking to onboard a customer-centric, team-oriented individual with outstanding communication and interpersonal skills to enhance our client support team. The team is tasked...


  • Burton upon Trent, Staffordshire, United Kingdom SOCOTEC UK Limited Full time

    About the RoleWe are seeking a highly motivated and technically skilled IT Support Specialist to join our Central Services team at SOCOTEC UK Limited. As an Apprentice Desktop Services Technician, you will play a key role in supporting our IT infrastructure and providing excellent customer service to our internal stakeholders.Key ResponsibilitiesProvide...


  • Burton upon Trent, Staffordshire, United Kingdom SOCOTEC UK Limited Full time

    About the RoleWe are seeking a highly motivated and technically skilled IT Support Specialist to join our Central Services team at SOCOTEC UK Limited. As an Apprentice Desktop Services Technician, you will play a key role in supporting our IT infrastructure and providing excellent customer service to our internal stakeholders.Key ResponsibilitiesProvide...


  • Burton upon Trent, Staffordshire, United Kingdom SF Recruitment Full time

    **Job Summary**SF Recruitment is seeking a highly skilled Financial Support Specialist to join a dynamic business in Burton upon Trent. This is an exciting opportunity to work in a fast-paced office environment, supporting the finance team in various areas.Main Responsibilities:Setting up new suppliers and managing supplier relationshipsProcessing invoices...


  • Burton upon Trent, Staffordshire, United Kingdom SF Recruitment Full time

    **Job Summary**SF Recruitment is seeking a highly skilled Financial Support Specialist to join a dynamic business in Burton upon Trent. This is an exciting opportunity to work in a fast-paced office environment, supporting the finance team in various areas.Main Responsibilities:Setting up new suppliers and managing supplier relationshipsProcessing invoices...