Export Customer Service Support Specialist
1 day ago
Pertemps Burton Commercial is seeking a highly skilled and detail-oriented Export Customer Service Support to join our team. As a key member of our global customer service team, you will be responsible for handling and recording of orders and international shipments.
Key Responsibilities:- Order Processing: Process orders, send PO confirmation, communicate with customers, and propose alternative items.
- International Shipments: Organize and follow up on international shipments, ensuring timely delivery and effective communication with customers and logistics teams.
- Customer Service: Proactively manage international business-related queries from around the world, providing excellent customer service and support.
- Warehouse Coordination: Effectively communicate order requirements to the warehouse team, ensuring seamless order fulfillment.
- Logistics Coordination: Coordinate with customers and logistics teams to provide cost-effective and timely dispatch of shipments.
- Compliance: Ensure compliance with distributor agreements and maintain accurate records.
- Documentation: Issue shipping documentation, customer credits, and maintain ERP system records.
- Quality Control: Follow up on quality complaints and ensure customer satisfaction.
- Archiving: Archive customer service documentation for audit purposes.
- Support: Provide support to the sales team on various requests.
- Meticulous and Detail-Oriented: Excellent attention to detail and organizational skills.
- IT Skills: Good understanding of IT systems and excellent user skills.
- Communication Skills: Empathetic, patient, and clear communication skills.
- Accountability: Accountable and takes responsibility for tasks and projects.
- Customer Service Experience: Experience in customer service, preferably in the MD industry.
- Language Skills: English proficiency and knowledge of international trade.
- International Customer Service: High level of international customer service skills.
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Export Customer Service Support
1 month ago
Burton upon Trent, Staffordshire, United Kingdom Pertemps Full timeExport Customer Service Support Monday – Friday9am-5pmSalary: £30K per annum Pertemps are recruiting for an export customer service support for a global manufacturer established in 1972. Your main responsibility will be handling and recording of orders and international shipments. Responsibilities:Order processing, sending of PO confirmation,...
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Export Customer Service Support Specialist
2 days ago
Burton upon Trent, Staffordshire, United Kingdom Pertemps Burton Commercial Full timeAbout the RolePertemps Burton Commercial is seeking a highly skilled and detail-oriented Export Customer Service Support to join our team. As a key member of our global manufacturer's customer service team, you will be responsible for handling and recording of orders and international shipments.Key ResponsibilitiesProcess and manage international orders,...
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Export Customer Service Support Specialist
2 days ago
Burton upon Trent, Staffordshire, United Kingdom Pertemps Burton Commercial Full timeAbout the RolePertemps Burton Commercial is seeking a highly skilled and detail-oriented Export Customer Service Support to join our team. As a key member of our global manufacturer's customer service team, you will be responsible for handling and recording of orders and international shipments.Key ResponsibilitiesProcess and manage international orders,...
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Export Customer Service Support Specialist
2 days ago
Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Export Customer Service Support to join our team at Pertemps Bond. As a key member of our customer service team, you will be responsible for handling and recording of orders and international shipments.Key ResponsibilitiesOrder Processing: Process and manage customer orders, ensuring timely...
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Export Customer Service Support Specialist
2 days ago
Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Export Customer Service Support to join our team at Pertemps Bond. As a key member of our customer service team, you will be responsible for handling and recording of orders and international shipments.Key ResponsibilitiesOrder Processing: Process and manage customer orders, ensuring timely...
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Key Account Import/Export Specialist
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