Senior In-Service Support Engineer

2 days ago

High Wycombe, Buckinghamshire, United Kingdom CV Library Full time
About the Role

We are seeking a highly skilled Senior In-Service Support Engineer to join our team in High Wycombe. As a key member of our engineering team, you will be responsible for delivering high-quality support services to our customers.

Key Responsibilities
  1. Support the delivery of In-Service support commitments in collaboration with the Project Manager, Engineering Lead, System Design Authority, and customers.
  2. Ensure support project strategies align with Defence Standards and relevant contractual policies.
  3. Collaborate with the engineering team to develop commercially and technically viable solutions.
  4. Manage system performance, conduct root cause analysis, and drive improvements in service delivery.
  5. Lead inspections, preventative maintenance programmes, and equipment defect investigations.
  6. Ensure customer equipment remains safe for continued service.
  7. Oversee Integrated Logistics Support documentation and manage change requests.
  8. Address resource conflicts, plan engineering tasks, and estimate project costs.
  9. Foster engineering excellence and promote continuous improvement within the team.
  10. Implement obsolescence strategies for supported products.
Requirements
  1. Bachelor's degree or higher diploma in Management, Asset Management, Logistics, Engineering, Science, or related fields (experience may substitute for formal qualifications).
  2. Significant experience in Defence engineering, logistics, or as a senior engineer during the In-Service phase of the lifecycle.
  3. Experience in planning and executing support tasks for engineering projects.
  4. Familiarity with engineering project management principles (e.g., work packages, risk management).
What We Offer
  1. Competitive Salary: Attractive compensation package based on experience and expertise.
  2. Comprehensive Benefits: Health, dental, and retirement plans to support your well-being.
  3. Professional Growth: Opportunities for continuous learning and career advancement.
  4. Cutting-Edge Projects: Engage in groundbreaking engineering projects that impact the industry.

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