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Team Leader
2 months ago
About Us
At Slug & Lettuce, we're passionate about creating an exceptional guest experience. Our team is the heart of our business, and we're looking for a skilled Team Leader to join our squad.
Key Responsibilities
- Support and coach your team to deliver outstanding service and achieve high standards.
- Work closely with the management team to develop and implement strategies that drive business growth and excellence.
- Ensure seamless operations and maintain high levels of customer satisfaction in the absence of management.
- Create a warm and welcoming atmosphere for our guests, fostering a sense of community and inclusivity.
Requirements
- Minimum age of 18 years old, as this role involves the sale of alcohol.
- Proven experience in a similar role, with a strong track record of team leadership and development.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.
- A passion for delivering exceptional customer service and a commitment to maintaining high standards.
What We Offer
- Award-winning training and development programs to help you grow and succeed.
- A realistic and achievable bonus scheme, recognizing your hard work and contributions.
- 25% off food and drink for you and all your friends across our 800+ sites.
- A referral scheme of up to £1,000 per person, rewarding your network and connections.
- Dental insurance and access to Employee Assistance – Licensed Trade Charity.
About Us
At Stonegate Group, we're proud to be the largest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands, including Slug & Lettuce, Be At One, and Popworld, offer a diverse range of experiences for our guests.
