IT Field Support Specialist
1 week ago
We are seeking an experienced IT Field Support Specialist to join our team at Mirai Talent. As a key member of our IT department, you will be responsible for providing technical support to our clients across the Southwest region.
Key Responsibilities:
- Install and configure computer systems, hardware, and software to ensure optimal performance.
- Diagnose and troubleshoot technical issues, either over the phone or on-site, to resolve problems efficiently.
- Monitor and maintain computer systems and networks, including switches, routers, servers, printers, and other IT hardware.
- Provide application support and software installation services to ensure seamless integration with our systems.
- Collaborate with the IT team to identify areas for improvement and implement process enhancements.
Requirements:
- 5+ years of experience in IT field support or a related field.
- Extensive knowledge of Windows 10 and 11, Office365, and server and network infrastructure.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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