Customer Service Representative

1 month ago


Dunfermline, Fife, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Dunfermline, UK.

Key Responsibilities:
  • Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.
  • Resolve customer issues efficiently, escalating when necessary to ensure customer satisfaction.
  • Process customer orders, manage account information, and maintain accurate records of customer interactions.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Perform administrative tasks as required.
Requirements:
  • Previous experience in a customer-facing role, preferably in a similar industry.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM systems, with a willingness to learn and adapt.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
Benefits:
  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Opportunities for training and development.
  • A supportive work environment with clear career progression.
  • Flexible working options.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.



  • Dunfermline, Fife, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer service and respond to customer queries in a...


  • Dunfermline, Fife, United Kingdom Booker Limited Full time

    About the RoleAt Booker Limited, we're looking for a skilled Customer Service Representative to join our team. In this dynamic and fast-paced environment, you'll be working closely with customers to provide them with an exceptional shopping experience.We're a 5/7 day operation, and we're seeking someone who is passionate about delivering excellent customer...


  • Dunfermline, Fife, United Kingdom Certas Energy UK Ltd Full time

    We are seeking a skilled Customer Service Representative to join our team at Certas Energy UK Ltd.Key responsibilities include:Providing exceptional customer service to our clientsAssisting with sales and customer inquiriesWorking closely with colleagues to achieve sales targetsAs a Customer Service Representative, you will have the opportunity to work in a...


  • Dunfermline, Fife, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Dunfermline is seeking enthusiastic Customer Service Representatives to join our fast-paced team. As a key member of our team, you'll deliver exceptional customer service and support, contributing to our operational success.Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the...


  • Dunfermline, Fife, United Kingdom Lloyds Banking Group Full time

    About this roleWe're seeking a skilled Customer Service Representative to join our team at Lloyds Banking Group. As a Senior Advisor, you'll be responsible for delivering exceptional customer service to our vulnerable customers, providing empathetic and well-informed support during difficult times.About the roleYou'll work closely with our customers to...


  • Dunfermline, Fife, United Kingdom Lloyds Banking Group Full time

    About this roleWe're seeking a skilled Customer Service Representative to join our team at Lloyds Banking Group. As a Senior Advisor, you'll be responsible for delivering exceptional customer service to our vulnerable customers, providing empathetic and well-informed support during difficult times.About the roleYou'll work closely with our customers to...


  • Dunfermline, Fife, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Dunfermline, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...


  • Dunfermline, Fife, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Dunfermline, UK.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...


  • Dunfermline, Fife, United Kingdom Diligenta Full time £21,840 - £23,000

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to...


  • Dunfermline, Fife, United Kingdom Diligenta Full time £21,840 - £23,000

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to...


  • Dunfermline, Fife, United Kingdom WHSmith Full time

    Job Role OverviewWe are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Counter Assistant, you will be responsible for delivering exceptional customer service to all customers, managing queues, and ensuring that customers can access the services they need quickly and simply.Key ResponsibilitiesDeliver an exceptional...


  • Dunfermline, Fife, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Advisor to join our team at Lloyds Banking Group. As a key member of our contact centre team, you will be responsible for delivering exceptional customer service to our vulnerable customers, including those experiencing bereavement, deaf customers, and customers with cancer.Key...


  • Dunfermline, Fife, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Advisor to join our team at Lloyds Banking Group. As a key member of our contact centre team, you will be responsible for delivering exceptional customer service to our vulnerable customers, including those experiencing bereavement, deaf customers, and customers with cancer.Key...


  • Dunfermline, Fife, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Advisor to join our team at Lloyds Banking Group. As a key member of our contact centre team, you will be responsible for delivering exceptional customer service to our vulnerable customers, including those experiencing bereavement, deaf customers, and customers with cancer.Key...


  • Dunfermline, Fife, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Advisor to join our team at Lloyds Banking Group. As a key member of our contact centre team, you will be responsible for delivering exceptional customer service to our vulnerable customers, including those experiencing bereavement, deaf customers, and customers with cancer.Key...


  • Dunfermline, Fife, United Kingdom Lloyds Banking Group Full time

    About this roleWe're looking for caring individuals to join our contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands.You'll take inbound customer calls and do your best to help the person at the other end of the line, connecting via social media, web-chat and remote advice video calls.You'll show you care and...


  • Dunfermline, Fife, United Kingdom Lloyds Banking Group Full time

    About this roleWe're looking for caring individuals to join our contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands.You'll take inbound customer calls and do your best to help the person at the other end of the line, connecting via social media, web-chat and remote advice video calls.You'll show you care and...


  • Dunfermline, Fife, United Kingdom The Body Shop Full time

    The Body Shop is a global cosmetics company committed to sustainability and social responsibility. We're looking for a talented individual to join our team as a Customer Service Representative - Beauty and Cosmetics. In this role, you will provide exceptional customer service, offer expert advice on our products, and contribute to driving sales and profit...


  • Dunfermline, Fife, United Kingdom Lloyds Banking Group Full time

    About this OpportunityWe're seeking a skilled and empathetic individual to join our contact centre team as a Senior Customer Service Advisor. As a key member of our team, you'll play a vital role in delivering exceptional customer service to our vulnerable customers, providing support and guidance during challenging times.About the RoleYou'll be responsible...


  • Dunfermline, Fife, United Kingdom Lloyds Banking Group Full time

    About this OpportunityWe're seeking a skilled and empathetic individual to join our contact centre team as a Senior Customer Service Advisor. As a key member of our team, you'll play a vital role in delivering exceptional customer service to our vulnerable customers, providing support and guidance during challenging times.About the RoleYou'll be responsible...