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Regional Technical Facilities Manager

2 months ago

Chelmsford, Essex, United Kingdom Atlas Workplace Services Full time
Job Title: Regional Technical Facilities Manager

Atlas Workplace Services is seeking an experienced Regional Technical Facilities Manager to oversee the operational delivery of Hard Services across the southern region of a national customer contract.

Key Responsibilities:
  • Health & Safety / Compliance:
    • Ensure the client estate is safe and compliant with statutory requirements through Records Audit and Site Safety Inspections, in collaboration with the Technical and Compliance Managers.
    • Maintain compliance with client and Atlas's quality assurance systems (ISO 9001, 14001, 18001, etc.).
  • Operational Management:
    • Ensure the annual maintenance programme aligns with the contractual specification and Customer Estate requirements.
    • Conduct regular quality checks and audits across the Customer's Estate.
    • Manage the delivery of reactive and planned preventative maintenance services to ensure a safe, compliant, and fully operational building.
    • Collaborate with the Account Manager and Regional Technical FM South to deliver a comprehensive and cost-effective FM service.
    • Support budget management by providing necessary information regarding property revenues and projected costs.
  • Commercial and Finance:
    • Manage the FM monthly P&L for the North region, controlling costs and generating revenue.
    • Assist the Commercial Manager in identifying opportunities for improvement and contractual efficiencies.
  • Customer Management and Governance:
    • Act as the focal point for all customer liaison within the defined area, communicating effectively with all customers regarding property issues.
    • Maintain governance requirements in line with the contract and service specification.
    • Promote a culture of service excellence based on continuous improvement and productivity.
  • Reporting:
    • Provide service delivery reports for all service lines as agreed in the compliance framework.
    • Maintain records of service delivery including correspondence, meeting minutes, action plans, and written notes.
Requirements:
  • GCSE in English and Maths or equivalent.
Essential Skills and Experience:
  • Demonstrated track record in property management and delivering FM services across a diverse property portfolio.
  • Experience in managing, influencing, and operating within a multi-client/contract environment.
  • Experience with direct and outsourced service delivery teams.
  • Proven ability to manage a team of FM professionals to achieve business objectives.
  • Financially aware with a strong commercial focus within a large organisation.
  • Thorough understanding of FM service delivery issues, statutory requirements, and applicable legislation.
  • Proven ability to manage a P&L and meet business targets.
  • Ability to carry out maintenance tasks such as Emergency Light Testing, weekly flushing of little-used outlets, and monthly tap temperatures.