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Client Services Director

2 months ago

Cheltenham, Gloucestershire, United Kingdom Home Group Full time

Job Summary: We are seeking a highly skilled and experienced professional to lead our team of support workers and coordinators in delivering high-quality housing support services.

About the Role: As a Client Services Manager at Home Group, you will be responsible for coaching and developing your team, overseeing safety measures, promoting the service, and ensuring customer satisfaction.

Key Responsibilities:

  • Lead a team of support workers and coordinators to deliver housing support services
  • Coach and develop team members to achieve their full potential
  • Oversee safety measures to ensure a safe and healthy environment for customers and staff
  • Promote the service to potential customers and stakeholders
  • Ensure customer satisfaction through effective communication and issue resolution

What You'll Need:

  • Great people skills and leadership experience
  • A passion for empowering others and making a positive impact
  • Ability to work flexibly and adapt to changing circumstances
  • Strong communication and interpersonal skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for training and professional development
  • A supportive and inclusive work environment
  • Flexible working arrangements