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Automotive Retail Industry Supervisor

2 months ago

Leamington Spa, Warwickshire, United Kingdom CV-Library Full time
Key Responsibilities:

The successful candidate will be responsible for ensuring maximum productivity in the workshop, liaising between Service Advisors and Technicians, and ensuring that all required work is actioned effectively and efficiently.

  • Liaise with the Workshop, Parts, and Sales departments to ensure customers' vehicles are ready on time.
  • Manage the workflow of all jobs to brand standard.
  • Manage a team of Technicians to ensure workflow through the workshop is done in an efficient and effective manner.
  • Manage the performance of the workshop to ensure that KPI targets are achieved.
  • Manage and plan workshop/support resources to ensure that work requirements are fulfilled.
  • Support the service department with specifications and coding of non-standard, complex jobs and ensure all such work is approved with customers prior to any work being started.
  • Manage the handover of complex or potentially contentious jobs (invoices, claims) to ensure full buy-in and agreement from the customer.
Requirements:

This role would suit someone who has previously worked within a dealership as either a Trainee Workshop Controller, Experienced Workshop Foreman, or Experienced Workshop Controller and is looking to progress their career.

What We Offer:
  1. 25 days holiday plus bank holidays
  2. Company Pension
  3. Wellness Programme
  4. Sick Pay
  5. Group life insurance
  6. Staff discount on car servicing
  7. Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
  8. Long service and loyalty incentives
  9. Staff referral scheme
  10. In-house, manufacturer & professional qualifications
  11. Free Parking / On-site Parking
  12. Company Events