Retail Supervisor
4 weeks ago
At The Original Factory Shop, we're looking for a skilled Retail Supervisor to help us deliver exceptional customer experiences and drive sales growth. As a key member of our store team, you'll work closely with our management team to create a welcoming and customer-focused environment that exceeds our customers' expectations.
Key responsibilities will include:
- Assisting the management team in creating a positive and productive store environment
- Providing excellent customer service and resolving customer complaints in a timely and professional manner
- Supervising and motivating a team of sales assistants to achieve sales targets and deliver exceptional customer service
- Monitoring and controlling stock levels, including ordering and receiving stock
- Ensuring the store is maintained to a high standard, including visual merchandising and housekeeping
We're looking for someone with:
- Previous retail experience, preferably in a supervisory role
- Excellent communication and interpersonal skills
- A customer-focused approach and a passion for delivering exceptional customer service
- Ability to work well under pressure and meet deadlines
- Basic IT skills, including knowledge of POS systems
As a Retail Supervisor with The Original Factory Shop, you'll enjoy a competitive salary, colleague discount, in-store training, annual leave entitlement, career opportunities, bonus schemes, free life assurance, recognition scheme, and more.
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