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Patient Care Coordinator

2 months ago


Belfast, United Kingdom Bupa Dental Care Full time

Join Our Team at Bupa Dental Care

Are you looking to be part of a vibrant team at Bupa Dental Care? We are in search of a committed Patient Care Coordinator to enhance the experience of our patients. This is an excellent opportunity to contribute to a well-established practice dedicated to serving our community.

Position: Patient Care Coordinator

Location: Northern Ireland

Working Hours: Full-time, Monday to Friday

Role Overview:
As a Patient Care Coordinator, you will be instrumental in delivering exceptional patient service. Your responsibilities will include welcoming patients, scheduling appointments, and ensuring the efficient operation of the practice. This role is ideal for individuals who thrive in a dynamic environment and wish to positively influence the lives of others.

What We Provide:

Collaborative Work Environment: Join a skilled team alongside a dedicated Practice Manager to foster your professional development. Career Advancement: We offer pathways for growth and continuous training opportunities. Community Engagement: Become part of a practice that values its connection to the local community.

Ideal Candidate:

Previous experience in customer service is preferred. Strong organizational and communication skills. A friendly and professional approach. Ability to excel in a fast-paced environment.

About Bupa Dental Care:
We are dedicated to providing high-quality dental services and outstanding patient care. Our modern practice offers a supportive and accessible workplace for our team members. Join us in our mission to promote dental health and wellbeing.

Key Responsibilities:

Welcome patients and ensure a positive experience. Manage appointment scheduling and patient documentation. Coordinate care plans for patients. Promote our dental services and products. Deliver exceptional customer service. Assist the Practice Manager and clinical staff. Process payments while maintaining patient confidentiality.

Qualifications and Skills:

Positive and professional demeanor. Prior experience in a reception role, preferably in healthcare. Excellent verbal and written communication skills. Proficient in Microsoft Office applications.

Compensation and Benefits:

Competitive salary and training opportunities. Health support services available. Discounts and resources for financial and physical wellness. Mental health support and additional wellbeing benefits. Access to career development programs.

Additional Perks:

- Employee discounts, health and wellness benefits, free professional development, referral programs, and more.