Senior Director of Process Engineering

3 weeks ago

London, Greater London, United Kingdom Northern Trust Corporation Full time

About Northern Trust:

Northern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial solutions.

Role/Department

We are seeking a highly skilled Senior Director to join our Enterprise Resiliency Office (ERO). As a key member of our leadership team, you will play a critical role in driving our strategic resiliency agenda and developing company-wide capabilities to effectively manage our value chains and associated vulnerabilities, risks, and controls.

Key Responsibilities:

  • Develop and implement process engineering methodologies, standards, and tools to drive operational excellence.
  • Lead the delivery of enterprise-level initiatives to complete value chain mapping and interdependency analysis for all Northern Trust legal entities globally.
  • Design and execute Resiliency Stress Scenario testing for critical interdependencies.
  • Build and maintain a scenario library and horizon scanning process to identify potential disruptions to critical value chains.
  • Identify and manage process optimization opportunities to drive business value.
  • Operationalize Vulnerability Assessment and Management approach in each Business Unit, including Issue Management/Risk Treatment.
  • Create training materials to embed Operational Resiliency Framework.
  • Oversee the maintenance of value chain and interdependency maps.
  • Report vulnerabilities and actions plans arising from vulnerability management/risk treatment actions to governance.
  • Lead a continuous improvement and change management program.
  • Manage allocated capital, expense, and resources.

Requirements:

  • Strong analytical skills with ability to structure and execute process mapping, analyses, and assessment.
  • Strong process design skills with ability to define target output for a given process and use various levers to re-engineer it to achieve those outputs.
  • Experience with process simulations and standard operating procedures.
  • Knowledge of process engineering software systems.
  • Previous experience with large-scale change programs focused on process optimization.
  • Experience with establishment and build-out of process engineering Centers of Excellence/hub and spoke operating models.
  • Experience with relevant risk programs (e.g., stress testing, business continuity and disaster recovery, incident management).
  • Experience with risk remediation, including root cause analyses, control design, and implementation.
  • Ability to build and lead high-performing cross-functional teams.
  • Ability to communicate effectively with all levels of the company coupled with the ability to reason, persuade, and influence effectively various stakeholders.
  • Management consulting experience.
  • Several years of experience in the financial services industry.
  • Process automation experience.
  • Experience with agile ways of working.
  • Relevant certifications (e.g., Lean Six Sigma).

Working with Us:

Northern Trust is committed to creating a workplace where financial strength and stability empower us to explore new ideas. We value flexibility, collaboration, and innovation, and we're dedicated to assisting the communities we serve. Join us and build your career with a company that's making a difference.

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