Head of Legal Operations

4 weeks ago

London Area, United Kingdom Douglas Scott Legal Recruitment Full time
Legal Operations Business Partner

We are seeking an experienced Legal Operations Business Partner to join our team at a top 100 London firm. As a key member of the practice group operations team, you will play a critical role in identifying and implementing changes that enhance working practices, ensuring the profitable and efficient delivery of matters.

Key Responsibilities:
  • Contribute to growth objectives and support the development of Legal Ops service lines
  • Act as a senior member of the practice group operations team, responsible for end-to-end management of projects and matters related to your specific assigned group
  • Identify opportunities to implement LPM resources and methodologies, and demonstrate understanding of specific types of legal work and how to design tailored delivery solutions
  • Develop recommendations to enhance productivity and streamline delivery/processes, and evidence the ability to deliver change effectively and onboard stakeholders with trust and collaboration
  • Facilitate workshops to design processes and act as a change agent for projects, and gather, analyse and derive informed insights from relevant data
  • Define relevant KPIs and metrics to articulate value and reporting, and understand scope and functionality of legal tech to support client solutions
  • Understand billing and time-recording systems, and effectively deliver training to senior stakeholders and in-house legal teams
Requirements:
  • Experienced in Legal Operations from a global or national law firm
  • Candidates will have to demonstrate business change delivery projects experience and strong ability to translate objectives into tangible outputs
  • Strong multi-tasking abilities and excellent attention to detail across various tasks
  • Exceptional stakeholder management and ability to confidently sell the value, benefit and results of the team
  • Financial and commercial acumen, and collaboration, personable nature and adaptability for effective team culture
  • Degree (or equivalent), PRINCE 2 (or equivalent), Lean Six Sigma (or equivalent), and excellent working skills of all MS office applications, including strong Excel skills for analysis
What We Offer:
  • 27 days holiday plus bank holidays
  • Hybrid working arrangement to suit the candidate
  • Range of competitive benefits, including Christmas Shutdown, and annual travel allowance

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