Operations Coordinator

3 days ago

Guildford, Surrey, United Kingdom Office Angels Full time
{"title": "Operations Coordinator", "description": "Operations Coordinator Opportunity

We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at Office Angels. As an Operations Coordinator, you will be responsible for providing exceptional internal and external customer support, ensuring a seamless experience for our clients and stakeholders.

Key Responsibilities:
  • Provide professional and timely support to internal and external customers
  • Assist in answering incoming calls and maintaining a tidy office environment
  • Collaborate with Department Heads to implement customer experience initiatives and improve net promoter scores
  • Refer clients to a wide range of services offered by our client
  • Act as the first point of contact for department inquiries and handle incoming telephone calls
  • Assist operations teams in providing support to Department Heads and multiple departments
  • Maintain and update documentation, brochures, and records
  • Support in organizing business generation meetings and events
  • Ensure compliance with internal and external regulations and maintain accurate records
  • Generate sales invoices with accuracy
  • Prepare reports for meetings and ad-hoc requirements
  • Troubleshoot system processes and demonstrate competence in various systems and tools used by the organization
  • Support local marketing initiatives, including creating marketing materials and maintaining online presence
  • Assist in managing department accounts and facilities
Requirements:
  • Minimum 3 years' experience working in a similar operations, administration, or secretarial role
  • Proficiency in Microsoft Office packages
  • Flexible, adaptable, and cooperative mindset
  • Ability to remain calm under pressure
  • Excellent English grammar and spelling skills
  • Diligent, efficient, and detail-oriented
  • Self-motivated with a strong sense of teamwork

If you have the required skills and experience, please get in touch to find out more about this opportunity.

", "lang_code": "en-US"}

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