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Service Delivery Manager
2 months ago
Transformative Opportunity at CityFibre
CityFibre is committed to revolutionizing the UK's digital infrastructure by providing high-speed broadband to communities nationwide. We strive to create an inclusive and diverse work environment where everyone's voice is valued and respected.
What You'll Experience with Us
Come work with us and enjoy competitive compensation, generous holiday allowance, performance bonuses, and private healthcare benefits.
Your Role in Driving Success
- Lead service review processes to ensure optimal performance
- Identify business opportunities to drive growth
- Attend client meetings to build strong relationships
- Set client relationship targets to achieve business objectives
- Enhance customer satisfaction through proactive issue resolution
- Collaborate with internal teams to achieve common goals
Your Profile
If you have a background in customer service and service management, strong problem-solving skills, and ITIL certification, we want to hear from you. Previous experience in the telecommunications industry is a plus.
Contribute to a More Inclusive Environment
CityFibre values diversity and is dedicated to providing equal opportunities to individuals from all backgrounds. We welcome applicants from diverse backgrounds and offer training programs to support career growth.
