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Optical Assistant Trainee

2 months ago

Westbourne, Bournemouth, United Kingdom Network Open Full time

Job Details

About the Role

Network Open is seeking a motivated and customer-focused Trainee Optical Assistant to join their team in Westbourne, Dorset. As a Trainee Optical Assistant, you will play a vital role in providing exceptional customer service and supporting the optical team in a busy practice.

Key Responsibilities

  • Provide excellent customer service to patients, responding to their needs and concerns in a professional and courteous manner.
  • Assist optometrists and dispensing opticians with patient consultations, eye tests, and dispensing of glasses and contact lenses.
  • Develop strong sales skills to promote optical products and services, driving business growth and revenue.
  • Work collaboratively with the team to achieve sales targets and provide a seamless customer experience.
  • Maintain a high level of product knowledge, staying up-to-date with new developments and trends in the optical industry.

Requirements

  • Excellent customer service skills, with a strong ability to build rapport with patients.
  • Good sales skills, with a proven track record of meeting or exceeding sales targets.
  • Ability to work well in a team environment, supporting colleagues to achieve shared goals.
  • Motivated and enthusiastic, with a passion for delivering exceptional customer service.
  • Availability to work a variety of shifts, including weekends and bank holidays.

What We Offer

  • A competitive salary, with opportunities for progression and career development.
  • Ongoing training and support to help you achieve your career goals.
  • A dynamic and supportive team environment, with opportunities to learn from experienced colleagues.
  • A comprehensive benefits package, including a generous holiday allowance and pension scheme.