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Senior Claims Specialist

2 months ago


Ipswich, Suffolk, United Kingdom Stride Resource Management Full time
Senior Claims Technician

We are seeking an exceptional and experienced Senior Claims Technician to manage a portfolio of complex and high-value property claims. This role offers the opportunity to handle significant Commercial Property claims, often exceeding £500K in value, with a focus on professionalism and expertise.

This position involves proactive claims management from initial notification through to settlement, while maintaining exceptional customer service, accurate estimating, and stringent control of indemnity spend. The claims portfolio will primarily involve Commercial Property losses, including incidents such as fire, flood, and storm damage, as well as business interruption and alternative accommodation claims.

In return, you will receive a competitive salary up to £60,000, an annual company and performance-based bonus. The comprehensive benefits package includes a contributory pension scheme (with up to 12% employer contributions), life assurance (up to 10 times annual salary), and 25 days of annual leave plus the option to buy or sell up to five additional days of leave. This is a hybrid working opportunity, where you will attend the office 2 days per week and work from home the remaining 3 days.

Key Responsibilities:

  • Manage a portfolio of complex and high-value property claims
  • Provide proactive claims management from initial notification through to settlement
  • Maintain exceptional customer service, accurate estimating, and stringent control of indemnity spend
  • Handle Commercial Property losses, including incidents such as fire, flood, and storm damage, as well as business interruption and alternative accommodation claims