Hospitality Team Member

2 weeks ago


Liverpool, Liverpool, United Kingdom Elior Full time

About the Role

We are seeking a skilled and enthusiastic Hospitality Assistant to join our team at Lexington. As a Hospitality Assistant, you will play a vital role in ensuring the highest standards of customer service and food quality in our catering operations.

Key Responsibilities

  • Ensure the cleanliness and presentation of the area of responsibility at all times.
  • Develop a thorough understanding of our menu and special offers to provide excellent customer service.
  • Operate the till point efficiently and accurately, adhering to company procedures.
  • Handle customer complaints professionally and in line with company procedures.
  • Ensure compliance with COSHH, Food Safety, and Health & Safety regulations.

Requirements

  • Excellent customer service skills.
  • Ability to work as part of a team.
  • Good communication skills.
  • Catering experience.

What We Offer

As a Hospitality Assistant with Elior, you will receive a competitive salary, plus overtime at 1.5 times the hourly rate. You will also have access to an Employee Assistance Programme, a cycle-to-work scheme, a workplace pension, life assurance, and 28 days' holiday (pro-rata) increasing to 31 days after two years' service.

About Us

Elior is an award-winning contract caterer that prides itself on providing exceptional food and service to our customers. We foster a diverse and inclusive workplace where our team members feel valued, engaged, and inspired to thrive.



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