Retail Sales Professional

7 days ago


Warrington, Warrington, United Kingdom Jollyes Petfood Superstores Full time

About Jollyes Petfood Superstores

Jollyes Petfood Superstores is a leading pet retailer with over 50 years of experience and over 100 stores across the United Kingdom and Northern Ireland. We offer a unique shopping experience, combining a wide range of pet products with expert advice and a welcoming store environment.

Job Summary

We are seeking a highly motivated and customer-focused Sales Assistant to join our team in Warrington. As a Sales Assistant, you will play a key role in delivering exceptional customer service, promoting responsible pet ownership, and contributing to the success of our store.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and concerns in a professional and courteous manner.
  • Assist customers in finding the right products for their pets, providing expert advice and recommendations.
  • Maintain a high level of product knowledge, staying up-to-date with new products and promotions.
  • Contribute to the visual merchandising of the store, ensuring a clean and tidy presentation of products.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.

Requirements

  • Previous experience in a customer-facing role, preferably in a retail or pet-related environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A passion for pets and a commitment to delivering exceptional customer service.
  • A flexible and adaptable approach, with the ability to work a variety of shifts, including evenings and weekends.

Benefits

  • A competitive hourly rate.
  • A 30% staff discount scheme.
  • An Employee Reward Scheme, offering discounts and perks with over 800 retailers.
  • An Employee Assistance Programme, providing medical and wellbeing services.
  • Additional holiday awards for weddings, civil partnerships, new pets, long service, and birthdays.
  • A uniform provided.
  • A workplace pension scheme.
  • Free car parking.
  • A Cycle2Work scheme, offering up to 47% off a new bike and accessories with Halfords.
  • Retail Trust membership, providing wellbeing, financial, and counselling support.


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