Retail Sales Professional
7 days ago
About Jollyes Petfood Superstores
Jollyes Petfood Superstores is a leading pet retailer with over 50 years of experience and over 100 stores across the United Kingdom and Northern Ireland. We offer a unique shopping experience, combining a wide range of pet products with expert advice and a welcoming store environment.
Job Summary
We are seeking a highly motivated and customer-focused Sales Assistant to join our team in Warrington. As a Sales Assistant, you will play a key role in delivering exceptional customer service, promoting responsible pet ownership, and contributing to the success of our store.
Key Responsibilities
- Provide exceptional customer service, responding to customer queries and concerns in a professional and courteous manner.
- Assist customers in finding the right products for their pets, providing expert advice and recommendations.
- Maintain a high level of product knowledge, staying up-to-date with new products and promotions.
- Contribute to the visual merchandising of the store, ensuring a clean and tidy presentation of products.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
Requirements
- Previous experience in a customer-facing role, preferably in a retail or pet-related environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- A passion for pets and a commitment to delivering exceptional customer service.
- A flexible and adaptable approach, with the ability to work a variety of shifts, including evenings and weekends.
Benefits
- A competitive hourly rate.
- A 30% staff discount scheme.
- An Employee Reward Scheme, offering discounts and perks with over 800 retailers.
- An Employee Assistance Programme, providing medical and wellbeing services.
- Additional holiday awards for weddings, civil partnerships, new pets, long service, and birthdays.
- A uniform provided.
- A workplace pension scheme.
- Free car parking.
- A Cycle2Work scheme, offering up to 47% off a new bike and accessories with Halfords.
- Retail Trust membership, providing wellbeing, financial, and counselling support.
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