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Sales and Customer Service Representative

2 months ago

HoughtonLeSpring, Durham, United Kingdom ERIKS Full time
{"title": "Sales Administrator", "description": "About the Role

We are seeking a highly motivated and customer-focused Sales Administrator to join our team at ERIKS. As the first point of contact for our customers, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Initiate, develop, and maintain customer relationships
  • Establish customer requirements and preferences
  • Prepare and submit customer quotations
  • Process orders and provide basic technical support
  • Introduce customers to new products and services
  • Provide market-leading levels of customer service
Requirements
  • Strong written and verbal communication skills
  • Positive attitude and ability to work effectively at all levels
  • Administrative skills, including proficiency in Microsoft packages
  • Knowledge of a similar industry is desirable but not essential
What We Offer
  • A competitive salary and benefits package
  • 25 days plus bank holidays annual holiday entitlement
  • Ability to purchase additional holiday days
  • Contributory Pension Scheme
  • Bike to Work Scheme
  • Life Assurance
  • Wellbeing programme, including mental health support, remote GP appointments, and more

We are committed to providing a supportive and inclusive work environment that allows our employees to thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}