Customer Service Representative

3 weeks ago


HoughtonLeSpring, Durham, United Kingdom Arnold Clark. Full time
About the Role

We're seeking a talented Customer Service Executive to join our team at Arnold Clark's Carlisle Motorstore branch. As a Product Genius, you'll be the in-branch expert, dedicated to delivering an exceptional customer experience. Your role will involve learning about our products, developing your communication skills, and understanding the sales journey from enquiry to delivery.

Key Responsibilities
  • Prepare the showroom and cars for the day ahead
  • Assist with showroom presentation and advertising
  • Support the Sales department and deliver excellent customer experience
  • Organise and accompany customers on test drives
  • Swot up on our vehicles and manufacturers
  • Enhance the customer journey from enquiry to delivery
Essential Skills
  • Confident communication skills
  • Positive attitude and willingness to go the extra mile
  • Full UK driving licence
  • Ability to work independently and as part of a team
  • Eagerness to progress within the role to car sales
Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives, and multiple approaches are celebrated. We care about our employees and our communities, nurture talent, and encourage ambition.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.



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