Care and Support Professional

2 weeks ago

Bow, United Kingdom London & Quadrant Housing Trust Full time
About the Role

We are seeking a dedicated and compassionate Support Worker to join our team at London & Quadrant Housing Trust. As a Support Worker, you will play a vital role in providing high-quality care and support to individuals with high-level mental health needs.

Key Responsibilities
  • Resident Advocacy: Ensure residents' voices are heard and their needs are effectively represented during meetings with professionals and agencies.
  • Housing & Scheme Support: Monitor repairs, conduct regular health and safety inspections, liaise with contractors and fire risk assessors, and assist with estate checks to maintain a safe and well-maintained environment.
  • Record Keeping: Maintain accurate support plans, risk assessments, and daily notes. Ensure all documentation is accessible using basic IT tools.
  • Promote Independence: Help residents develop life skills for independent living, from managing daily tasks to engaging in community activities.
  • Problem-Solving and Crisis Management: Be alert and capable of addressing problems independently, make effective crisis management interventions, and escalate issues when required.
  • Recovery-based interventions and Support: Be able to support with recovery as well as relapse and advocate for necessary treatment.
  • Team Collaboration: Work closely with colleagues, external professionals, and stakeholders to deliver high-quality, personalized support.
Requirements
  • Effective Communication: Strong written and verbal communication skills for clear documentation and effective engagement with residents, their families, and professionals.
  • IT Competency: Demonstrable IT skills to update records on organizational databases and manage day-to-day administrative tasks efficiently.
  • Health & Safety Awareness: Maintain a safe environment and are knowledgeable about health and safety standards, including lone working procedures and safeguarding.
  • Passionate & Caring: Genuinely interested in supporting individuals with mental health needs, helping them achieve greater independence.
  • Adaptable Skills: You bring relevant skills from other sectors, enhancing your ability to support residents.
  • Person-Centred Approach: Dedicated to treating residents with dignity, focusing on their personal goals and well-being.
  • Quick-Thinking & Autonomous: Able to make swift decisions independently while knowing when to seek support.
  • Collaborative & Inclusive: Work well in a diverse team environment, valuing the input of others.
About Us

London & Quadrant Housing Trust is a leading provider of affordable housing and care services. We are committed to delivering high-quality support to our residents, and we are seeking a dedicated and compassionate Support Worker to join our team.

We offer a range of benefits, including:

  • Annual Leave: 25 days, increasing to 30 days after 5 years of continuous service.
  • Recognition Bonus Scheme: Spot bonuses for outstanding contributions.
  • Excellent Pension Scheme and Life Assurance: A strong pension scheme to support your future and non-contributory life assurance coverage.
  • Employee Discount Scheme: Access to a variety of discounts.
  • Health Cash Plan: Claim money towards different types of medical services, and access other health and well-being offers.
  • Comprehensive Training and Career Growth Opportunities: Ongoing training and development to help you succeed and grow your career within L&Q Living or other departments in L&Q.

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