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Zoho Implementation Specialist Product Manager

2 months ago

Leeds, Leeds, United Kingdom IST RESOURCING LTD Full time
About the Role

IST Resourcing Ltd is seeking a highly skilled Zoho Implementation Specialist & Product Manager to join our team. This is a business-critical role that requires a professional with expertise in implementing and managing Zoho systems to enhance franchise operations.

Key Responsibilities
  • Implement and manage our current Zoho system, addressing existing issues, designing and processing applications, and managing product development.
  • Lead the implementation of the current Zoho system across all franchise locations.
  • Identify and resolve existing problems within the system to ensure optimal performance.
  • Customize and configure the system to meet the specific needs of the franchise care business.
  • Design and develop Zoho-related applications and processes to improve business operations.
  • Work closely with stakeholders to understand requirements and translate them into technical solutions.
  • Ensure that Zoho system processes are streamlined, efficient, and user-friendly.
  • Oversee the development and enhancement of Zoho-related products and tools.
  • Manage product lifecycle from concept to launch, ensuring alignment with business goals.
  • Collaborate with cross-functional teams to ensure timely delivery of product features and improvements.
  • Provide training and support to franchisees and employees on Zoho.
Benefits
  • Pension scheme
  • 28 days holiday, including bank holidays, and opportunity to buy additional holidays
  • Enhanced maternity and paternity leave
  • Employee Assistance Programme
  • Various discounts
Requirements
  • Experience working in a recruiting function and leading a team, managing numerous vacancies simultaneously.
  • Experience using a HR system, preferably Zoho-recruit.
  • Strong understanding of the recruitment marketplace, including advertising media such as Indeed and TotalJobs, recruitment consultancies, and direct recruitment.
  • Experience using TotalJobs and Indeed preferred.
  • Confident and professional communicator with stakeholders at all levels.
  • Intermediate Excel experience.
  • Excellent written and verbal communication skills.
  • Ability to deal with sensitive issues professionally and confidentially.
  • Manages time effectively to simultaneously undertake several tasks.