Assistant Security Supervisor

3 weeks ago


Rochdale, Rochdale, United Kingdom JD Sports Full time

Company Overview

Founded in 1981, JD Group has evolved into a prominent omni-channel retailer specializing in Sports Fashion, Outdoor Gear, and Gym Equipment. With a workforce exceeding 60,000 and over 3,400 retail locations across more than 30 global markets, we are committed to excellence in customer service and operational efficiency.

As a publicly traded entity on the London Stock Exchange since 1996 and a member of the FTSE100 since 2019, JD Sports Fashion Plc is on a trajectory of continuous growth both in the UK and internationally.

Our vision is to become the foremost global omni-channel retailer in the sports and outdoor sector. To achieve this, we seek individuals who are dedicated to our strategic objectives of fostering a people-centric, innovative, and customer-oriented culture while driving operational excellence and exploring new growth opportunities.

Position Summary

We are currently looking for an Assistant Security Controller. In this role, your primary duty will involve overseeing the security of our 24-hour gyms. Additionally, you will support the Security Controller in managing alarms and monitoring CCTV across all properties owned by JD Sports Fashion PLC. It is crucial that you respond promptly to all alarm incidents and keep key stakeholders informed.

Key Responsibilities:

  • Efficiently handle alarm activations and communicate updates to relevant parties.
  • Ensure adherence to all protocols related to the Alarm Receiving Centre (ARC) and escalate issues as necessary.
  • Coordinate with law enforcement and fire services regarding alarm incidents.
  • Utilize technical expertise to assist with the setup and activation of intruder alarms.
  • Maintain communication with key holders and verify their identities.
  • Monitor CCTV footage in retail locations and report any concerns to the appropriate manager.
  • Compile and distribute nightly reports detailing any incidents.
  • Identify technical faults and escalate them to the Security Technology team, documenting incident numbers.
  • Comply with all company policies and health and safety regulations.
  • Conduct weekly security checks as per the established schedule.
  • Maintain professionalism and courtesy at all times.
  • Perform any other reasonable tasks aligned with business needs.
  • Produce video footage upon request and ensure compliance with data protection regulations.

Required Skills and Experience:

  • Proven experience in adhering to health and safety standards.
  • Strong computer skills, as all data is recorded in databases.
  • Able to thrive under pressure in a dynamic environment.
  • Team-oriented, providing support to colleagues and assisting the Duty Controller.
  • Effective communication skills, both written and verbal.
  • Quickly and positively respond to issues in a fast-paced setting.
  • Prior experience in the security sector or Alarm Receiving Centre is essential.
  • Successfully pass required examinations upon completion of training.

At JD Sports, we recognize the dedication of our employees in contributing to our success. In return, we offer a range of attractive benefits:

  • Complimentary parking.
  • Incremental holiday allowance.
  • Employee discounts on JD Group products and other affiliated brands.
  • Pension scheme.
  • Opportunities for personal development and career growth.


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