Building Maintenance Assistant

6 days ago

Dumfries, Dumfries and Galloway, United Kingdom Serco Full time

About the Role:

The Building Support Assistant will play a key role in ensuring the smooth operation of our facilities, working closely with the Technical Management team, technicians, and craftsmen to undertake various tasks related to engineering plant and equipment maintenance.

Main Responsibilities:

  • Undertake planned maintenance and reactive repairs, working from training programs, work procedures, and operational manuals, recording and logging readings, carrying out basic adjustments and repairs with careful documentation and recording on service sheets and work orders.
  • Carry out ductwork cleaning, filter changing, lamp and tube replacement, including cleaning plant, equipment, plant rooms, plenums, and electrical sub-stations as required.
  • Work in high-risk areas, ensuring all safety measures to prevent danger, avoid injury, and prevent damage to equipment are fully implemented.
  • Provide cover for Building Support Assistant shift cover and holidays as required.
  • Undertake Authorised Person, Skilled Person, Competent Person roles and responsibilities for disciplines as required.

Key Accountabilities:

  • Work in accordance with the requirements of the Scottish Health Technical Memorandums (SHTMs) and other applicable legislation under the guidance of supervisors, technicians, and craftsmen.
  • Manage own workload and a level of responsibility for Building Support Assistants.
  • Undertake competent-based technical tasks such as Legionella remedial works to TMVs, AHU filter changes, light fitting replacements, low-risk controlled isolations.
  • Work in hazardous areas, taking all safety measures to prevent danger, avoid injury, and prevent damage to equipment.
  • Actively participate in the operation and control of engineering planned preventative maintenance schemes.
  • Participate in the operation of the Computer-Aided Facilities Management (CAFM) system labor control by completion of paperwork for all work orders, service sheets, and logbooks or electronic logger.
  • Work overtime to carry out emergency repairs as required by management.
  • Recall to work should the need arise.
  • Undertake essential repair works and general maintenance activities at the request of the Senior Technician's and Site Engineer's.
  • Liaise with Senior Technician's and Site Engineer's regarding plant or equipment failures and observations.
  • Assist technicians and craftsmen with technical maintenance diagnostic fault finding and repair.
  • Carry out planned preventative maintenance (PPM) inspections, schedules, and tasks, unsupervised where considered safe and appropriate.
  • Escort contractors as required.
  • Complete all report sheets, work orders, logbooks, and test certificates as necessary.
  • Operate within constraints of permit-to-work systems.
  • Immediately notify the Senior Technician's and Site Engineer's of any deviation from the regulations.
  • Follow guidance as laid down in operation and maintenance manuals.
  • Use all relevant tools and equipment within safety guidelines as necessary for the completion of works.
  • Ensure that works are completed or communicated, even if it means working longer than the designated working hours.
  • Ensure that information regarding works not completed or works required are conveyed to other members of staff.

Requirements:

  • Recognized industry training (NVQs – technical task specific) and health and safety awareness/certification.
  • Experience of working within a building services maintenance environment.
  • Accuracy and attention to detail.
  • IT skills.
  • Ability to work to tight deadlines in a demanding environment.
  • The post holder will be multi-skilled in a variety of tasks and use of equipment.
  • Occasional manual handling.
  • Computer and keyboard skills obtained through experience and practice.
  • Extended working days to meet the needs of the service.
  • Occasional risk of dealing with dissatisfied or distressed staff, patients, and visitors.
  • Frequent walking.
  • Maintain verbal and written communication systems within the department.
  • Maintain verbal and written communication systems with external suppliers and delivery personnel.
  • Motivate and develop staff engaged in the service.
  • Perform a craft or trade function if required.
  • Enter technical areas of the building – roof space, plant room, confined spaces, boiler house, and energy centre.

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