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Field Service Engineer

2 months ago

London, Greater London, United Kingdom IT Talent Solutions Ltd Full time

Job Title: ICT Field Engineer

Job Summary:

We are seeking a highly skilled ICT Field Engineer to join our team at IT Talent Solutions Ltd. As an ICT Field Engineer, you will be responsible for providing technical support and maintenance services to our clients across the N/NW London area.

Key Responsibilities:

  • Travel to various client sites to perform hardware and software installations, upgrades, and repairs.
  • Troubleshoot and resolve technical issues related to network infrastructure, hardware, and software.
  • Manage and maintain client network infrastructure, including wireless connections.
  • Perform minor equipment repairs and maintenance tasks.
  • Collaborate with clients to understand their technical requirements and provide solutions.

Requirements:

  • Strong knowledge of Active Directory and Group Policy.
  • Ability to troubleshoot network issues and resolve technical problems.
  • Excellent communication skills to explain technical concepts clearly.
  • Independent worker with good time management skills.
  • Experience with Windows Server, Windows 10/11, and Microsoft Office.

Benefits:

  • Competitive salary: £24,000 - £30,000 per year (based on experience).
  • Flexible working hours: Monday to Friday, 9:00 am - 5:00 pm.
  • Location: Field-based, covering Barnet, Hillingdon, Ealing (N/NW London).
  • Holidays: 25 days (outside of term time).
  • Other perks: Mileage allowance, phone, and work uniform provided.

Preferred Qualifications:

  • Experience working in schools or similar environments.
  • Familiarity with school-specific systems like GoogleGSuite for Education or Office 365.
  • IT degree or equivalent qualifications.

What We Offer:

We provide a supportive and dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.