Workflow Specialist
3 weeks ago
About Furlong Medical Centre
Furlong Medical Centre is a well-established practice with a dedicated team of healthcare professionals committed to providing high-quality patient care. We are proud to be one of the largest training GP practices in Stoke-on-Trent, offering opportunities for medical students and other healthcare trainees.
Job Summary
We are seeking a meticulous and detail-oriented Workflow Specialist to join our team on a fixed-term basis. You will play a vital role in ensuring the accuracy and efficiency of patient records by managing incoming clinical and non-clinical information.
Key Responsibilities
- Accurately code patient data into electronic health records using EMIS Web.
- Manage and file electronic correspondence within patient records using Docman10.
- Categorize, route, and allocate incoming mail to ensure timely processing.
- Scan patient-related documentation and securely attach it to electronic health records.
- Identify relevant clinical information in patient correspondence, coding appropriately and completing any necessary actions.
- Monitor email communications and direct them to the appropriate departments.
- Contribute to the ongoing improvement of practice information management systems and processes.
Skills and Qualifications
- Strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Proficiency in using electronic health record systems (EMIS Web) and document management software (Docman10).
- Ability to work independently and as part of a team.
- GCSE Grade A to C in English and Maths
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