Workflow Specialist

3 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Furlong Medical Centre Full time

About Furlong Medical Centre

Furlong Medical Centre is a well-established practice with a dedicated team of healthcare professionals committed to providing high-quality patient care. We are proud to be one of the largest training GP practices in Stoke-on-Trent, offering opportunities for medical students and other healthcare trainees.

Job Summary

We are seeking a meticulous and detail-oriented Workflow Specialist to join our team on a fixed-term basis. You will play a vital role in ensuring the accuracy and efficiency of patient records by managing incoming clinical and non-clinical information.

Key Responsibilities

  • Accurately code patient data into electronic health records using EMIS Web.
  • Manage and file electronic correspondence within patient records using Docman10.
  • Categorize, route, and allocate incoming mail to ensure timely processing.
  • Scan patient-related documentation and securely attach it to electronic health records.
  • Identify relevant clinical information in patient correspondence, coding appropriately and completing any necessary actions.
  • Monitor email communications and direct them to the appropriate departments.
  • Contribute to the ongoing improvement of practice information management systems and processes.

Skills and Qualifications

  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Proficiency in using electronic health record systems (EMIS Web) and document management software (Docman10).
  • Ability to work independently and as part of a team.
  • GCSE Grade A to C in English and Maths


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