Commercial Insurance Specialist

5 days ago

Worcester, Worcestershire, United Kingdom Lawes Consulting Group Full time

Job Title: Commercial Account Handler

About the Role:

We are seeking an experienced Commercial Account Handler to join our team at Lawes Consulting Group. As a key member of our commercial insurance team, you will be responsible for providing exceptional client service and developing new business opportunities.

Key Responsibilities:

  • Provide professional advice and service to clients, ensuring their insurance needs are met and exceeded.
  • Effectively manage policy events, adhering to compliant processes and ensuring all customers are dealt with professionally and fairly.
  • Retain existing customers and write new business by developing relationships and delivering excellent customer service.
  • Determine appropriate solutions, structure, price, and placement strategies that meet clients' needs and deliver profitable business.
  • Provide quality service to clients, covering all details of their insurance arrangements, to advise, review, arrange, and secure the appropriate cover at a competitive premium.
  • Responsible for the review and action required on policy and client information.
  • Be vigilant in day-to-day operations to identify and mitigate the impact of potential issues, ensuring remedial action is taken where necessary.
  • Build effective relationships with clients, prospects, associates, insurers, and external specialists to maximise business opportunities.
  • Build and continuously enhance relationships with our panel of insurers and maintain a profile within the insurance market.
  • Proactively work with colleagues across the business to identify and maximise opportunities for growth.
  • Place commercial lines business within approved markets to best meet clients' needs based on their knowledge of the client, the insurance market, and industry sector proposition.
  • Ensure clients are appraised of updates regarding political, regulatory, and market changes that may impact them and their business.
  • Review the adequacy of covers and suitability of the terms being offered to clients.
  • Liaise with relevant departments to ensure all queries are resolved quickly and efficiently.

Requirements:

To be successful in this role, you will need:

  • Minimum 5 GCSEs, Grades A-C, including English and Maths.
  • Experience of working within the UK insurance market and a good understanding of the role of regulation and compliance.
  • Experience of General Commercial classes of business.
  • Client service and administrative experience, adhering to processes and systems with a high level of accuracy and attention to detail, to support client service delivery.
  • Previously worked within a team servicing both clients and colleagues, with excellent negotiating skills.
  • Organised with good time management skills, working to agreed priorities.
  • Good communication skills to effectively liaise with internal colleagues.
  • Computer literate with good experience of using MS Office Suite.

About Us:

Lawes Consulting Group is a leading insurance consulting firm, dedicated to providing exceptional client service and delivering innovative solutions. We are committed to building long-term relationships with our clients and partners, and we are seeking a talented Commercial Account Handler to join our team.

How to Apply:

For more information about this exciting opportunity, please contact us at [insert contact information].

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