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Temporary Revenues Administration Role

2 months ago


London, Greater London, United Kingdom Brackenberry Full time
Job Description

We are seeking a highly skilled Revenues Officer to join our team on a 2-month contract, with a strong possibility of extension. As a key member of our team, you will be responsible for delivering exceptional results in the Revenues Service, including Council Tax billing and recovery, NNDR, and HBOP recovery.

Key Responsibilities
  • Meet Individual and Team Targets: Achieve individual and team targets in the delivery of the Revenues Service, including Council Tax billing and recovery, NNDR, and HBOP recovery.
  • Induction and Training: Induct and train new staff, and deliver training to existing staff as part of their development process. Mentor and provide guidance in complex areas, and quality assure the work of Revenues trainee staff in processing revenues changes.
  • Liaise with Valuation Office Agency: Liaise with the Valuation Office Agency (VOA) to ensure liability is correctly assessed and/or where alterations/amendments to properties may be required. Update the property database as directed by the VOA, ensuring the database accurately reflects and reconciles to the Banding List.
  • Maintain Effective Working Relationships: Maintain effective working relationships and respond to enquiries from registered social landlords, internal council housing, Housing Benefits sections, other local authorities, businesses, and BIDs companies, voluntary sector organisations, and other central/local government departments.
Requirements
  • Extensive Knowledge of Revenues: Possess extensive knowledge of Revenues, including relevant legislation and regulations.
  • Qualifications: Hold 5 GCSEs (including English and Maths) or equivalent, or have work experience of at least an equivalent level.
  • Experience: Have significant experience of Revenues administration, working practice, and procedures, preferably in a delivery role. Experience of dealing directly with, and advising, members of the public in a professional manner under all circumstances.
Important Notes
  • Availability: Be available to work immediately or at short notice.
  • Right to Work: Have the right to work in the U.K.