Revenues Administrator

4 weeks ago


London, Greater London, United Kingdom CRA GROUP LIMITED Full time
Job Title: Revenues Officer

Join CRA GROUP LIMITED as a Revenues Officer and contribute to the success of our team

About the Role

We are seeking a highly skilled and experienced Revenues Officer to join our team. As a Revenues Officer, you will be responsible for managing a caseload of council tax and business rates accounts, ensuring accurate and timely processing of payments, and providing excellent customer service.

Key Responsibilities
  • Manage a caseload of council tax and business rates accounts, ensuring accurate and timely processing of payments.
  • Interpret and apply relevant legislation, regulations, and policies to ensure compliance and accuracy.
  • Identify and take appropriate collection action on accounts relating to miscellaneous income and housing benefit overpayments.
  • Seek the most efficient collection routes, meeting council and customer needs, and influence the implementation of best practice processes in performance and service delivery.
  • Be responsible for the accurate establishment of liability and maintenance of council tax, NNDR, and BIDS databases.
  • Contribute to the development and implementation of council policy in relation to revenues, HBOP, and miscellaneous income collection.
Requirements
  • Experience in NEC and NECDM document management systems.
  • Significant experience of revenues administration, working practice, and procedures, preferably in a delivery role.
  • 5 GCSEs (including English and Maths) or equivalent or work experience of at least an equivalent level.
What We Offer
  • 36 hours per week.
  • Up to date basic DBS check required for the role.
  • Hybrid working arrangement, with the option to work from home.

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