Part-Time Customer Service Associate

4 weeks ago


Bournemouth, United Kingdom Genting Casinos Careers Full time
Position: Part-Time Hospitality Team Member (16-24hrs)
Brand: Genting Casinos
Department: Hospitality

Job Overview:
Are you a friendly individual with a strong enthusiasm for customer service? Do you thrive in a lively and dynamic environment? We are seeking dedicated hospitality team members to enhance the experience at Genting Casinos.

Key Responsibilities:
  • Deliver exceptional customer service while adhering to company policies and health and safety regulations.
  • Collaborate effectively with team members to drive business improvements.
  • Manage till operations and handle cash transactions.
  • Prepare and serve food and beverages with a focus on quality presentation.
  • Maintain cleanliness by clearing tables and ensuring proper washing and storage of items.
  • Exhibit flexibility in working various shifts, including evenings and weekends.

What We Offer:
In addition to a competitive salary, we provide a comprehensive range of benefits for our employees, including:
  • Company-funded benefits.
  • Access to a private GP helpline.
  • Discounts at popular retailers and restaurants.
  • Pension scheme.
  • Life assurance coverage.
  • Employee assistance program offering 24/7 support.

Additional Benefits:
  • 20% discount on gym memberships.
  • Mental health support initiatives.
  • Family-friendly policies.
  • Flexible benefits tailored to individual needs.

Career Development:
We are committed to the growth of our employees, offering:
  • Opportunities for career advancement.
  • Access to the Genting Academy, our online learning platform.
  • Recognition for long service.
  • Engagement in social activities and events.

About Genting Casinos:
As one of the UK's leading leisure businesses, Genting Casinos is dedicated to providing outstanding service across our establishments. We value diversity and inclusivity, recognizing the unique contributions of each team member. We strive to understand and meet the needs of our customers and employees alike.

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