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Railway Safety Officer

2 months ago


Farnham, Surrey, United Kingdom South Western Railway Full time
About the Role

We are seeking a highly skilled and safety-conscious individual to join our team as a Guard on South Western Railway. As a key member of our on-board service, you will be responsible for ensuring the safety and well-being of our customers and colleagues.

Key Responsibilities
  • Manage the operational safety of the train, including customer safety and security.
  • Provide exceptional customer service and ensure that all customers have a safe and enjoyable journey.
  • Work effectively in a team environment and autonomously to manage disruptions and changes to schedules.
  • Be visible throughout journeys and proactively assist customers, ensuring that everyone has a great and safe experience.
  • Manage periods of disruption effectively, including changes to schedules and customer journeys.
Requirements
  • Be prepared for change and flexible in times of disruption.
  • Be able to multitask and work systematically in a team environment and autonomously.
  • Enjoy interacting with customers and colleagues and provide a great customer experience.
  • Be able to recognize and act on changing safety and customer requirements.
  • Maintain excellent focus and self-motivation for long periods of time.
Working Pattern

On average, you will work 37 hours per week over 4.5 days, including a mixture of early and late shifts across 7 days.

Additional Information

Due to the nature of the role, we have strict requirements around drugs and alcohol, and you will need to pass a medical check to ensure your general health and eyesight are suitable for the role.

We value diversity and inclusion and welcome applications from all qualified candidates. If you require additional support to complete your application due to a disability or neurodivergent condition, please let us know so we can provide a fair and equal process for all applicants.