Technical Operations Manager
1 day ago
We are seeking a highly skilled Technical Operations Manager to join our team at ESSRecruit. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our technical services to our clients.
Key Responsibilities:
- Develop and implement technical standards and processes to drive quality and service excellence
- Monitor and evolve technology systems to improve efficiency and effectiveness
- Actively promote a culture of service excellence and quality throughout the organization
- Implement new systems and processes to continually improve quality and customer satisfaction
- Liaise with depot managers, warehouse teams, and other technical managers to ensure seamless customer experience
Requirements:
- Education to degree level in an engineering or construction discipline
- Strong background in continuous improvement, systems, IT, and people management
- Excellent customer service skills and a genuine enthusiasm for delivering exceptional customer experiences
What We Offer:
- Enhanced job security and training opportunities
- Ongoing development and progression with an excellent benefits package
- Company car and fuel card, amongst other benefits
About Us:
ESSRecruit is a recruitment specialist delivering consultancy services to the UK and EU manufacturing, engineering, and technology sectors. We pride ourselves on our simple and ethical approach to recruitment, and we are committed to delivering exceptional results for our clients and candidates.
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