Salesforce Solutions Expert

1 week ago


Milton Keynes, Milton Keynes, United Kingdom Adroit People Full time

Job Title: Business Analyst

About the Role:

We are seeking a highly skilled Business Analyst to join our team at Adroit People. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.

Key Responsibilities:

  1. Develop and maintain a deep understanding of business operations and processes to identify areas for improvement.
  2. Collaborate with cross-functional teams to gather requirements and develop solutions that meet business needs.
  3. Analyze business data to identify trends and opportunities for growth.
  4. Develop and implement process improvements to increase efficiency and reduce costs.
  5. Provide exceptional customer service to internal and external stakeholders.
  6. Stay up-to-date with industry trends and best practices to ensure Adroit People remains competitive.

Requirements:

  1. 8-10 years of experience in a business analysis role, with a minimum of 4 years in Sales, Service Cloud, and 2 years in the role of Business Analyst.
  2. Experience working with Telco CRM and JIRA.
  3. Strong analytical and problem-solving skills, with the ability to think critically and creatively.
  4. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  5. Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  6. Strong knowledge of Agile methodologies and Salesforce Certified.

Language Requirements:

  1. German (required)
  2. English (required)

Work Location: In person



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