Sales Support Consultant

3 weeks ago

Loughborough, Leicestershire, United Kingdom Currys plc Full time

Role Overview:

Join our dynamic team at Currys, where we are passionate about delivering exceptional technology solutions to our customers.

Position Details:

Location: Loughborough Contact Centre
Employment Type: Permanent
Work Schedule: Full Time
Grade Level: 1

Working Hours: 40 hours per week, with shifts scheduled between 8am – 8pm from Monday to Friday, and 8am – 6pm on weekends (2-week rotation)
Compensation: £23,920 plus commission, paid every four weeks (On-Target Earnings of £500 per month)

Successful candidates will be invited to participate in a brief assessment event.

At Currys, we believe in the power of technology to enhance lives. Our dedicated team of 25,000 professionals is committed to providing outstanding service, ensuring that every customer interaction is memorable.

As a Customer Engagement Specialist, you will connect with customers who have shown interest in our products and services, guiding them through their purchasing journey.

Your role will involve:

  • Identifying customer needs and recommending appropriate products and services from our extensive range
  • Effectively communicating the advantages of our offerings to potential customers
  • Assisting customers throughout the sales process while keeping them informed
  • Striving to meet and exceed sales targets
  • Providing an exceptional customer experience that fosters loyalty

Key Qualifications:

  • Strong communication skills with a focus on customer engagement
  • A results-driven mindset with a passion for achieving sales goals
  • Proficiency in using technology and navigating various systems
  • An enthusiasm for technology and its benefits
  • Adaptability and flexibility in a fast-paced environment
  • A commitment to prioritizing customer satisfaction
  • Previous experience in sales is advantageous

Why Choose Currys:

We recognize that our employees are the cornerstone of our success. We offer a variety of benefits designed to support your well-being and career growth, including:

  • Discounts on the latest technology products
  • A range of wellness initiatives, including cycle-to-work schemes and eye care support
  • Life Assurance and Sharesave options
  • Access to a 24/7 digital GP service through the Aviva app

Join us and take charge of your career path with opportunities for professional development, ongoing training, and the chance to make a positive impact on both customers and the environment.

At Currys, we are committed to sustainability as the leading recycler and repairer of technology in the UK, allowing you to contribute to meaningful change.

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