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Mobile Sales Consultant

2 months ago

Loughborough, Leicestershire, United Kingdom Currys Full time
Position Summary:

Mobile Sales Consultant
Currys Contact Centre
Permanent Position
Full Time: Monday – Thursday 9:30 AM – 6:30 PM, Friday 9:30 AM – 3:30 PM
£23,920 + performance-based bonuses

At Currys, we are dedicated to enhancing the tech experience for everyone. Our success is attributed to our exceptional service, delivered by over 30,000 dedicated team members who collaborate, grow, and celebrate achievements together.

As a Mobile Sales Consultant in our Outbound Mobiles division, you will engage with customers regarding mobile network services, new contracts, upgrades, and SIM-only options. Your outstanding communication abilities will be essential in guiding customers through our offers and ensuring they have all necessary information to make informed choices.

No prior experience in telephone sales? No problem With our comprehensive training and continuous support, you will be equipped to provide an exceptional sales experience.

Key Responsibilities:

In this role, you will be tasked with:

• Actively reaching out to both new and existing customers.

• Assisting customers in understanding the various handsets, deals, and network providers available.

• Ensuring a seamless sales journey by offering valuable advice and presenting all available options.

• Cultivating relationships with customers to transform one-time buyers into lifelong patrons.

• Striving to meet and exceed sales targets.

• Prioritizing customer satisfaction in every interaction.

Qualifications:

• A strong commitment to delivering exceptional service.

• Experience in customer service, preferably in a contact center setting.

• Excellent verbal communication skills.

• Proven ability to work towards and achieve targets.

• A genuine interest in technology.

Benefits of Joining Us:

We believe in celebrating our team's achievements. Here’s how we show our appreciation:

• Discounts at Currys stores and partner networks.

• Life Assurance and Sharesave program.

• Access to various Wellbeing initiatives, including cycle-to-work schemes and eyecare.

• Availability of the Aviva Digital GP app for 24/7 access to medical consultations.

We are committed to supporting your journey with us, helping you maximize your role, develop your skills, and advance your career in the direction you desire. Join our talented Sales team and explore your passion at the UK's leading tech retailer.

We value diversity and inclusion, ensuring every individual has an equal opportunity to showcase their talents throughout the application process.