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Retail Operations Manager
2 months ago
We are seeking a highly motivated and experienced Cover Store Manager to join our team at Deichmann in Lakeside. As a Cover Store Manager, you will be responsible for providing managerial cover across a cluster of stores, including Lakeside, East Ham, Stratford, Ilford, and Walthamstow.
Key Responsibilities- Motivate and coach the team to deliver excellent customer service
- Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
- Resourcing / drafting rotas, working within budget
- Stock management
- Analysing and interpreting sales performance data and reports
- Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
- Ensure all company standards are implemented and maintained i.e. merchandising, admin
- Delivery of all KPI's, meeting all company standards
- Recruitment and training of the team
- A hands on leader, with experience in retail or a related industry sector
- Have a positive flexible approach with a can do attitude
- Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment
- Have the confidence and ability to motivate, coach and inspire the team
- Able to numerate
- Attention to detail
- Good communicator
- Be methodical, organised and have a structure approach to work
- Spatial awareness
- Be fully flexible across the week
Deichmann is a leading retailer of footwear and accessories. We are committed to providing our customers with the best possible shopping experience and are looking for talented individuals to join our team.
", "Job Requirements": "Please note that this is a full-time, permanent position. You must be fully flexible in terms of travel as you could be working in a number of different stores.
You will have previous experience of working at management or supervisory level, in retail or a related sector.
", "How to Apply": "If you are a motivated and experienced retail professional looking for a new challenge, please submit your application.
", "Contact Information": "Please note that we do not accept applications by email or phone. Please submit your application through our website.
", "Language": "en-US"}