Senior Project Manager
2 months ago
Job Title – Senior Project Manager
Company Overview
Flowbird UK delivers innovative solutions for smart cities, with a global presence in 60 countries. Our Smart Transport solutions are implemented in world-class cities, including London, Edinburgh, Paris, New York, Sydney, Rome, Brussels, and Toronto. Our systems and equipment facilitate management and mobility processes in over 5,000 cities, supported by a team of 1,300 employees and 90 jobs.
Our customer-centric approach, driven by continuous innovation, enables us to make our customers more successful. As a result, we are a thriving business, investing strongly and building a team for new opportunities and supporting existing ones.
Role Summary
As a Senior Project Manager, you will lead and manage significant project scope, delivering highly technological products in a complex programme environment with demanding timescales. Through your leadership and attention to detail, you will ensure the success of the project.
The programme is entering a phase of multiple hardware and software customer acceptance and system go-live events, requiring frequent customer interaction, lead meetings, workshops, and presentations to senior customer representatives.
You will be the main point of contact for a large element of the programme, responsible for delivering to cost and schedule. You will ensure adherence to commercial scope and track costs against budget, with internal and external milestones tracked against the committed schedule. You will manage the full project scope.
Key Responsibilities
• Ensure project schedule and budget are tracked and remain on target. Identify any deviations and take corrective action.
• Provide regular financial and status reporting.
• Prepare and maintain the profit and loss statement, including cash flow.
• Manage a project team within the programme.
• Oversee the delivery of the project in conjunction with the project Technical Lead.
• Provide necessary support for tenders, commercial events, customer presentations.
• Contribute to the development of a hardware and software product and delivery strategy.
• Provide primary main point of contact and escalation for project matters.
• Manage customer expectations and ensure they are met or exceeded.
• Provide leadership in the resolution of issues and challenges.
• Ensure the project team understands project goals.
• Prepare and maintain the project schedule.
• Prepare written reports as required.
• Manage the project risks and issues register.
• Ensure resources are in place to deliver projects.
• Ensure each team member understands their role, the activities assigned to them, the deliverables expected from them, and the resources and timescales available to them.
• Liaise with other departments necessary for delivery of the project, including Hardware and Software Engineering, Production, Supply Chain, Commercial, Field Services, Technical Support, and Product Development.
• Oversee the negotiation of contract variations with the customer.
• Ensure timely and professional responses to the customer.
• Ensure all customer commitments are met.
• Ensure customer invoicing is completed in line with project schedules.
Candidate Requirements
The Senior Project Manager will need experience of the whole project lifecycle from bidding to warranty support and is likely to have experience of the delivery of complex systems. They will have a proven track record of delivery to external customers. Their customer-facing skills and project management competences are of the highest importance to the role.
Core Skills & Abilities
• Academic qualification probably to degree level accompanied by demonstrable experience of successful project delivery over your career.
• Flexible working hours to accommodate the needs of projects.
• Ability to manage complex projects.
• Strong interpersonal skills with excellent oral communication and time management and be used to working to deadlines.
• Strong commercial skills.
• Proficient in the use of Microsoft and Google business software environments (spreadsheets, email, word processing).
• Understanding of the project and engineering lifecycle and software and/or systems engineering experience.
• Team player able to work well under pressure.
• Capable of making decisions independently.
• Practical and 'hands-on' when required, self-motivated, self-starting, instinctive problem solver, attention to detail, tenacious and reliable.
Benefits
• Annual leave 25 days plus bank holidays.
• Medicash Health Cash Plan.
• Eyesight test via Specsavers and a contribution towards glasses.
• Employee assistance programme.
• Flu vaccinations yearly.
• Vivup - discounts for shopping, cinema, gyms etc.
• WeCare - 24/7 GP, mental health support and get fit programme.
• Bike scheme.
• Life assurance (4x salary).
• Pension - employer contribution up to 6%.
• Volunteering Day (paid).
• Loyalty Awards.
• Christmas party contribution (or voucher/hamper).
• Future Learn - free and discounts courses.
• Training & development.
Reports to
Programme Manager / Director of Projects.
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