Store Manager

4 weeks ago


Camborne, Cornwall, United Kingdom Costa Coffee Full time
About the Role

We're seeking a highly motivated and experienced Store Manager to join our team at Costa Coffee. As a Store Manager, you'll be responsible for creating a welcoming and engaging environment for our customers, while also driving sales and profitability.

Key Responsibilities
  • Lead and manage a team of retail staff to deliver exceptional customer service and sales performance
  • Develop and implement effective store operations to maximize sales and profitability
  • Monitor and control store costs, including stock, labor, and training
  • Collaborate with the wider Costa Coffee team to achieve business objectives
  • Identify and capitalize on opportunities to improve customer experience and drive sales growth
What We're Looking For
  • Proven leadership experience in a retail or hospitality environment
  • Strong commercial acumen and ability to analyze sales data and customer trends
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines
  • Passion for delivering exceptional customer service and driving sales growth
What We Offer
  • Competitive salary and bonus scheme
  • Opportunities for career development and progression
  • Free coffee and food while on shift
  • Discounts on merchandise and other Costa Coffee products
  • Access to our award-winning Management Apprenticeship program
  • Employee recognition and reward scheme
  • Employee Assistance Program and access to Mental Health First Aiders
  • Flexible pay options through Wagestream
  • Refer a Friend scheme with potential earnings up to £200
  • Cycle to Work Scheme and access to discounts through our Dream Beans portal
About Us

Scoffs Group UK is a leading franchisee of Costa Coffee stores in the UK, operating over 100 units across the South of England. We're proud to be part of the Costa Coffee family and share their values of delivering exceptional customer service and driving sales growth.

We're committed to creating a positive and inclusive work environment that values diversity and promotes equality. If you're passionate about delivering exceptional customer service and driving sales growth, we'd love to hear from you.


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