Coffee Shop Manager
3 weeks ago
Olympus Recruitment is seeking a highly skilled and experienced Store Manager to lead our client's coffee shop in Camborne. As a key member of the management team, you will be responsible for driving sales, controlling costs, and maintaining exceptional customer service.
Key Responsibilities:- Lead and motivate a team of baristas and front-of-house staff to deliver outstanding customer service and maintain a warm and inviting atmosphere.
- Ownership of the store's P&L, requiring you to drive sales while controlling costs.
- Monitor and manage all aspects of the coffee shop's operations, including inventory, purchasing, and vendor relationships.
- Ensure the consistent preparation of high-quality coffee beverages and other menu items while adhering to established recipes and standards.
- Oversee the cleanliness and organisation of the coffee shop, ensuring it meets health and safety regulations and presents an appealing ambiance for customers.
- Develop and implement marketing strategies and promotions to attract new customers and retain existing ones.
- Track sales and financial performance, analyse data, and make informed decisions to achieve revenue targets and cost control.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Collaborate with the management team to set business goals, implement strategies, and contribute to the growth of the company.
- Stay up to date with industry trends and new coffee products, equipment, and brewing techniques.
- Conduct staff scheduling, manage payroll, and maintain employee records.
- Represent the coffee shop in the local community and participate in relevant events to increase brand visibility.
- Proven experience as a Store Manager or in a similar hospitality management role.
- Proven experience of working to KPI targets within the hospitality sector.
- Proven experience working with P&L.
- Excellent leadership and interpersonal skills, with the ability to inspire and coach a diverse team.
- Strong organisational and problem-solving abilities to ensure smooth daily operations.
- Customer-focused mindset with a dedication to providing an exceptional guest experience.
- Understanding of financial principles, budgeting, and cost control.
- Proficiency in using point-of-sale systems and technology.
- Food safety and hygiene certifications are desirable.
- Availability to work flexible hours, including weekends and holidays.
Salary: £32,000 - 34,000 per annum + Bonus
Location: Camborne
If you are a dynamic individual with a proven track record in hospitality management and a passion for creating memorable experiences, we want to hear from you
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