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Domestic Abuse Case Worker

2 months ago

Manchester, United Kingdom Stonewater Full time

**About the Role**

We are seeking a highly skilled and compassionate Domestic Abuse Case Worker to join our team at Stonewater. As a specialist in supporting the LGBTQ+ community, you will play a vital role in delivering person-centred, strengths-based support to individuals who are accessing our Brighton Refuge.

**Key Responsibilities**

  • Manage a caseload of customers through their journey, ensuring a strengths-based approach that enables them to articulate their aspirations and realise their potential.
  • Assist in administering referrals into the service, with a focus on Safety Planning that is informed by the individual's identity and any possible associated risks.
  • Work with specialist support agencies and statutory organisations, particularly with local and national LGBTQ+ charities and support organisations.
  • Advocate for the customers we support and support customers to move on from the service in a planned and positive way.

**Requirements**

  • Proven experience of working with the LGBTQ+ community.
  • Understanding of the practical, emotional, economic, and social differences of those who are members of the LGBTQ+ community, particularly having experienced Domestic Abuse, Hate Crime, and/or Discrimination.
  • Proven experience of caseload management, with a clear focus on outcomes for customers and their wider community.
  • Experience in carrying out robust safety planning.
  • Ability to work in partnership with specialist agencies such as mental health teams, offending services, or other relevant services.
  • Specialist knowledge of local and national LGBTQ+ charities and support organisations.
  • Exceptional communication skills.
  • Knowledge of housing and benefits advice (desirable).

**What We Offer**

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references, and possession of a valid Right to Work document.

**Note**

This role is subject to a genuine occupational requirement under the Equality Act 2010 - Section 9 - Part 1 (A) as a female-only role.